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5 Best Indent Alternatives for Team AI in 2026

Indent is built around a shared AI coworker. Its published examples include working with a team in Slack, reviewing code, and answering data questions. If those are your priorities, an alternative needs to preserve the team’s shared context and access to its tools.

But a shared engineering assistant and an assistant that coordinates with your customers have different jobs. The right replacement depends on who needs to work with it.

Our pick for customer-facing operations is Carly: shared agents with their own email addresses, scheduling, follow-up, and connections to thousands of apps. AI agents start at $35/month. For internal knowledge and agents, shortlist Dust or Glean; for a shared AI workspace, look at Type.

Indent alternatives compared

ToolBest forThe decision to make
CarlyEmail coordination with clients, candidates, and vendorsDo you need the assistant to participate in external conversations?
DustShared agents grounded in company sourcesWho owns agent instructions and data access?
GleanEnterprise search and agentsDoes the rollout need organization-wide knowledge access?
TypeTeams working together in shared AI spacesWill colleagues use one workspace for their AI work?
LindyShared tasks with review before changesDo you want approval as part of the handoff?

1. Carly — best for shared agents that work with customers

Your operations team can share an assistant internally, but the client still needs a way to reach it. Carly agents have their own email addresses. A colleague can CC an agent into a thread, and the customer can reply from their existing inbox.

For example, configure a scheduling agent with your team’s calendars, meeting lengths, and working hours. Introduce it on a client thread: “Carly, arrange the kickoff with everyone here next week.” It can coordinate availability and send the invitation. A separate follow-up agent can use different instructions and connected tools for ongoing account work.

Carly’s Organization plan includes shared agents, shared skills and knowledge, and team administration. You can give an agent the policies, templates, and app permissions its role needs. Carly connects to thousands of apps, including Outlook, Google Calendar, Salesforce, and Slack.

Why choose it over Indent: The work you want to delegate starts with customers and colleagues arranging something together over email. You want an assistant they can contact, with scheduling and follow-up built into the job.

Tradeoff: This is a recommendation for business coordination. If your buying requirement is code review or repository work, evaluate a tool against that requirement directly.

Pricing: Free Zapier-style workflows; AI agents from $35/month. Organization starts at $35 per seat/month.

Create your first Carly agent →

2. Dust — best for custom agents across departments

Dust gives teams shared agents connected to company knowledge and tools, with a choice of models. Its permissions distinguish what an agent can access from who can use it.

Choose it when: Different departments need different agents over shared sources. Scope a pilot around one department and check whether its answers use the right documents and its actions respect the intended access. This is a close fit for the internal collaboration side of an Indent evaluation.

3. Glean — best for enterprise knowledge access

Glean combines enterprise search, an assistant, and agents. Consider it when finding and using information across the company is the central requirement.

Choose it when: The rollout needs broad knowledge coverage and permission-aware access. Validate search quality and connector coverage with your own sources before expanding. A company-wide knowledge deployment is a larger project than giving a small team an assistant for scheduling.

4. Type — best for a shared AI workspace

Type organizes team work into Spaces with shared connections, memory, skills, and files. It is useful when colleagues need to collaborate on AI-created documents, apps, and recurring work.

Choose it when: You want reusable work to live in a common workspace. Type supports eligible requests through connected personal AI subscriptions, but those subscriptions are not a pooled team license. Its documented Basic plan starts at $50/month for two members with a shared usage allowance.

5. Lindy — best for shared work with action review

Lindy offers shared meeting context, connected apps, skills, and scheduled tasks. Its current product asks before changing things.

Choose it when: Your team wants a review step before the assistant acts. Use the seven-day trial to see whether the handoff works for the person assigning the task and the person responsible for approving it.

Questions about replacing Indent

Which alternative is closest to a shared AI coworker?

Dust and Type are worth shortlisting for internal collaboration. Carly is our pick when the coworker needs to coordinate with people outside the company over email. Write down the actual interaction you want before comparing feature lists.

Can the whole team use a Carly agent?

Yes. Carly’s Organization plan includes shared agents and shared skills. You can set up an agent for a specific role, give it the relevant instructions and permissions, and make it available to the team.

Should we replace every use of Indent at once?

Start with one complete job: a support handoff, a meeting request, or an internal research task. Check the result, the manual review required, and whether everyone involved can use the output. A successful code-review pilot does not establish that the same tool fits client coordination, or vice versa.

Try Carly on your next client scheduling thread →

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See what people say

"Before Carly, I relied on a Calendly link, but the whole process felt impersonal and not very professional. Carly changed that by handling all the back-and-forth, so I'm no longer stuck in endless email threads trying to line up schedules.

Now Carly reaches out to candidates, shares my real-time availability, lets them pick a slot, then sends a Zoom link and drops it straight into my calendar. She sends reminders to both of us before each call, which has significantly reduced no-shows and last-minute confusion.

On top of scheduling, Carly acts like a full executive assistant, sending me my schedule the night before so I can prepare for each call. It reminds me of the old x.ai assistant, but Carly is noticeably smarter, faster, and better suited to my healthcare recruitment business."

Gus Ibrahim, Founder & Director, IHR