CARLY FOR CUSTOMER SUPPORT
Triage the Support Queue Before the Team Logs On
Carly sorts the Zendesk queue by urgency, routes P0s to the on-call, drafts replies with the customer's history in hand, and files bugs in Linear. On Mondays the at-risk-account digest lands in #customer-success without anyone compiling it.
Watch Carly actually do the work
One email to Carly. She runs the play across your stack and replies when it's done.
Zendesk → urgency-ranked, P0s already on the on-call
See the prompt →
Zendesk + HubSpot history → tone-matched draft, never auto-sent
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Zendesk → Linear issue + Slack ping + ticket on hold
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Zendesk + Salesforce → ranked Monday digest in #customer-success
See the prompt →Carly works in the tools you already pay for
Wire her into your helpdesk, CRM, and chat in a couple of clicks. The rest of your stack — Front, ServiceNow, Microsoft Teams, whatever the team relies on — is one connection away when she needs it.
— and so many more
Freshdesk 
Gorgias 
Front 
ServiceNow 
Customer.io Gmail 
Outlook 
Microsoft Teams 
Slite 
Jira 
Confluence 
Google Sheets 
Calendly 
Figma 
Microsoft Excel Ready to automate your busywork?
Carly schedules, researches, and briefs you—so you can focus on what matters.
See what people say
"Before Carly, I relied on a Calendly link, but the whole process felt impersonal and not very professional. Carly changed that by handling all the back-and-forth, so I'm no longer stuck in endless email threads trying to line up schedules.
Now Carly reaches out to candidates, shares my real-time availability, lets them pick a slot, then sends a Zoom link and drops it straight into my calendar. She sends reminders to both of us before each call, which has significantly reduced no-shows and last-minute confusion.
On top of scheduling, Carly acts like a full executive assistant, sending me my schedule the night before so I can prepare for each call. It reminds me of the old x.ai assistant, but Carly is noticeably smarter, faster, and better suited to my healthcare recruitment business."