CARLY FOR CUSTOMER SUPPORT
Using Carly AI to Automate Customer Support
CC Carly on the queue and the P0s land on the on-call's desk, the gold-tier reply sits in your Drafts, the bug is filed in Linear, and Monday's at-risk-account digest is already in #customer-success. She lives inside Zendesk, Intercom, Salesforce, Slack, Linear — no extra dashboard, no clipboard relay between tools.
Watch Carly actually do the work
One email to Carly. She runs the play across your stack and replies when it's done.
Zendesk → urgency-ranked, P0s already on the on-call
See the prompt →Zendesk + HubSpot history → tone-matched draft, never auto-sent
See the prompt →Zendesk → Linear issue + Slack ping + ticket on hold
See the prompt →Zendesk + Salesforce → ranked Monday digest in #customer-success
See the prompt →Carly works in the tools you already pay for
Wire her into your helpdesk, CRM, and chat in a couple of clicks. The rest of your stack — Front, ServiceNow, Microsoft Teams, whatever the team relies on — is one connection away when she needs it.
— and so many more
Ready to automate your busywork?
Carly schedules, researches, and briefs you—so you can focus on what matters.
See what people say
"Before Carly, I relied on a Calendly link, but the whole process felt impersonal and not very professional. Carly changed that by handling all the back-and-forth, so I'm no longer stuck in endless email threads trying to line up schedules.
Now Carly reaches out to candidates, shares my real-time availability, lets them pick a slot, then sends a Zoom link and drops it straight into my calendar. She sends reminders to both of us before each call, which has significantly reduced no-shows and last-minute confusion.
On top of scheduling, Carly acts like a full executive assistant, sending me my schedule the night before so I can prepare for each call. It reminds me of the old x.ai assistant, but Carly is noticeably smarter, faster, and better suited to my healthcare recruitment business."