Project Management Integration

Best AI Assistant for Jira

Carly is an AI assistant that connects to Jira so you can create issues, update statuses, assign work, and pull sprint data — all by email or text. No clicking through Jira boards or filling in fields.

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What Carly can do with Jira

Create Jira issues from email

Forward a bug report or feature request and Carly opens a ticket in the right project with the right issue type, priority, and components.

Update statuses in bulk

After a standup or planning meeting, send Carly the notes and she moves the relevant tickets to In Progress, In Review, or Done.

Pull sprint summaries

Ask Carly what shipped this sprint, what's still in flight, and what got descoped. She queries Jira and sends a clean summary.

Assign work and set due dates

Tell Carly to assign a ticket to a teammate and set a due date. She updates the assignee, due date, and any other fields you mention.

Why teams want an AI assistant for Jira

Jira is the source of truth for engineering work at most companies. Issues, sprints, epics, story points, components — everything lives there. The problem is that keeping it updated requires real effort. Engineers want to write code, not click through three modals to log a bug. Product managers want to plan features, not babysit ticket statuses. Standups get interrupted because nobody has updated their tickets and the board doesn't reflect reality.

The gap between what's actually happening and what Jira shows is where projects get into trouble. AI tools for Jira should close that gap by making it possible to update tickets the way you'd tell a teammate — in plain English, in the moment, without context-switching.

How Carly works as your AI Jira assistant

Carly connects to Jira through Atlassian's managed OAuth, so the only thing you do during setup is sign in. Once connected, you can email or text Carly to create issues, update statuses, assign work, add comments, log time, and query the board. No Jira UI required.

Need to file a bug? Email Carly the description and she creates the issue in the right project with the right type, components, and labels. Standup wrap-up? Forward the meeting notes and she updates statuses for every ticket mentioned. End-of-sprint retro? Ask her for everything that shipped, slipped, or got descoped and she pulls the data straight from Jira.

Because Carly is also connected to your other tools — email, Slack, calendar, Github — she chains actions across them. A bug report from a customer becomes a Jira issue, a Slack thread for the team, and a calendar block for the engineer who'll fix it, all from one message.

Who uses Carly with Jira

Engineering managers who run multiple sprints and don't want to live in the Jira UI. Tech leads who get pinged with bug reports throughout the day and need a fast way to file them. Product managers who track epics across projects and want a daily snapshot without building dashboards. QA teams logging issues from test sessions. Anyone whose job depends on Jira reflecting reality.

See it in action

How to connect Jira to Carly

1

Sign up for Carly

Create your account in under 2 minutes.

2

Connect Jira

Authorize the Jira integration from your Carly dashboard. One click, and you're connected.

3

Start giving instructions

Email or text Carly with what you need done in Jira. She handles the rest.

Automate Jira in 2 minutes

No complex setup. No code. Just tell Carly what you need.

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Frequently asked questions

What is the best AI tool for Jira?

Carly is an AI assistant that connects to Jira and lets you create issues, update statuses, assign work, and query the board — all by email or text. Unlike Jira's built-in AI, which works inside the Jira UI, Carly works from outside Jira as an assistant you message to take actions in your projects.

Can AI create Jira tickets automatically?

Yes. Email or text Carly with a bug description, feature request, or task and she creates the issue in the right Jira project with the issue type, priority, components, labels, and assignee filled in. She can also create issues from forwarded customer emails or Slack threads.

Does this work with Jira Cloud and Jira Software?

Carly connects to Jira Cloud (Atlassian Cloud) using managed OAuth. She supports Jira Software, Jira Service Management, and Jira Work Management projects on the same account.

Can Carly update issue statuses in bulk?

Yes. Send Carly a list of tickets and the new statuses — for example, after a standup — and she moves each one. She can also transition tickets through workflow steps that require fields, like adding a resolution before closing.

Can Carly query Jira for reports?

Yes. Ask for sprint summaries, lists of open bugs, tickets assigned to a person, or anything else you'd run as a JQL query. Carly returns a clean summary in the email or chat reply, no dashboards required.

How do I connect Jira to Carly?

Go to dashboard.carlyassistant.com/integrations, click Connect on the Jira card, and sign in with your Atlassian account. Jira uses managed OAuth, so there's no API key to copy or paste.

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