Incident Management Integration
Best AI Assistant for PagerDuty
Carly is an AI assistant that connects to PagerDuty so you can check on-call schedules, review open incidents, get incident timelines, and monitor service health — all by email or text. No logging into the PagerDuty console.
Try Carly →What Carly can do with PagerDuty
Check on-call schedules
Email or text Carly to find out who's currently on call for any service or escalation policy. She reports the on-call engineer, when their shift started, and when it ends — useful before deploys or when you need to escalate something.
Review open incidents
Ask Carly for a summary of all open incidents — triggered, acknowledged, or resolved — over any time window. She lists each incident with its priority, service, and current status so you know what's active without checking the console.
Get incident timelines
Ask Carly for the full timeline of a specific incident and she reports when it triggered, who acknowledged it, what notes were added, and when it resolved — useful for post-mortems and incident reviews.
Monitor service health
Tell Carly which PagerDuty services you care about and she reports their current status — whether they have active incidents, how many alerts have fired recently, and if any maintenance windows are scheduled.
Why on-call teams are using AI to manage PagerDuty
PagerDuty is the backbone of incident response for engineering teams — it pages the right people when things break and tracks incidents from trigger to resolution. But outside of active incidents, there's a lot of routine checking that eats time. Who's on call this weekend? What's the status of that P2 from yesterday? Are there any open incidents on the payments service right now? Each of those questions means logging into the PagerDuty console and navigating to the right screen.
AI tools for PagerDuty should make that routine monitoring effortless. Instead of opening the console to check the on-call rotation before a deploy or pulling up an incident timeline for a post-mortem, you should be able to ask and get a clear answer immediately. The incident data is already structured — the friction is in how quickly you can access it.
How Carly works as your AI PagerDuty assistant
Carly connects to your PagerDuty account through the API. Once connected, you manage incident awareness over email or text — like having an incident coordinator on standby who can pull up any schedule, incident, or service status instantly.
About to push a deploy and want to know who's on call? Email Carly and she tells you the current on-call engineer for any service or escalation policy. Need a quick summary of open incidents before a standup? Text Carly and she sends back what's triggered, what's acknowledged, and what's been resolved in the last 24 hours. Preparing for a post-mortem? Ask Carly for the full timeline of an incident — when it triggered, who acknowledged it, what actions were taken, and when it resolved.
Because Carly connects to 200+ tools, she can tie your PagerDuty data into broader workflows. She can cross-reference an incident with recent GitHub deployments to find the likely cause, or check Datadog metrics during the incident window to see what was happening at the infrastructure level.
Who uses Carly with PagerDuty
Engineering managers who want a quick pulse on open incidents and on-call coverage without living in the PagerDuty console. On-call engineers who need to check schedules and incident status from their phone. SREs running post-mortems who want incident timelines pulled into a clean summary. If your team depends on PagerDuty for incident response but loses time navigating the console for routine checks, Carly gives you that data on demand.
See it in action
How to connect PagerDuty to Carly
Sign up for Carly
Create your account in under 2 minutes.
Connect PagerDuty
Authorize the PagerDuty integration from your Carly dashboard. One click, and you're connected.
Start giving instructions
Email or text Carly with what you need done in PagerDuty. She handles the rest.
Automate PagerDuty in 2 minutes
No complex setup. No code. Just tell Carly what you need.
Get Started →Frequently asked questions
What is the best AI tool for PagerDuty?
Carly is an AI assistant that connects to PagerDuty and lets you check on-call schedules, review open incidents, get incident timelines, and monitor service health — all by email or text. She works from outside the PagerDuty console so you can stay on top of incidents without logging in.
Can AI check PagerDuty on-call schedules?
Yes. With Carly, you email or text a request like "who's on call for the payments team?" and Carly reports back the current on-call engineer, when their shift ends, and who's up next. No console login required.
How does Carly connect to PagerDuty?
Go to your Carly dashboard, click Connect next to PagerDuty, and authorize access with your PagerDuty API key. Once connected, Carly can check on-call schedules, pull incident details, and report on service health across your PagerDuty account.
Can Carly summarize PagerDuty incidents for standups?
Yes. Ask Carly for a summary of incidents over any time period and she lists what triggered, who responded, what resolved, and what's still open — with priorities and services included. Great for standup prep or end-of-week reviews.
Can Carly pull PagerDuty incident timelines for post-mortems?
Yes. Give Carly an incident number or description and she pulls the full timeline — when it triggered, escalation steps, who acknowledged, notes added, and when it resolved. Saves time gathering details for post-mortem write-ups.
Is Carly different from PagerDuty's built-in notifications?
Yes. PagerDuty notifications page you when incidents trigger or escalate. Carly is an on-demand assistant you email or text anytime — she gives you on-call schedules, incident summaries, and service health checks whenever you ask, not just when something breaks.
Ready to automate your busywork?
Carly schedules, researches, and briefs you—so you can focus on what matters.
Get Carly Today →Or try our Free Group Scheduling Tool or Free Booking Page