Operations · Workflow template

Uptime alert → multi-channel page

When a check fails, Carly classifies severity, pages the right on-call, and opens a Linear incident.

Slack Linear

The workflow at a glance

Trigger
Check failed
webhook
LLM
Triage severity
Branch
Sev 1?
Action
Page on-call
Action
Open issue

How this workflow works, step by step

  1. 1 Trigger Check failed

    Any system that can POST to a URL kicks this off — check failed. Carly accepts the payload and starts the workflow.

  2. 2 LLM Triage severity

    An LLM step does the thinking: triage severity. Carly picks the right model for the job and you can swap models per step if you need to.

  3. 3 Branch Sev 1?

    The flow splits on "Sev 1?." Different inputs follow different paths through the rest of the workflow.

  4. 4 Action Page on-call

    Finally Carly takes action in Slack: page on-call. This is the thing that actually moves the world.

  5. 5 Action Open issue

    Finally Carly takes action in Linear: open issue. This is the thing that actually moves the world.

When to use this template

  • You want this work to happen consistently without anyone remembering to do it.
  • You're already using Slack and Linear, and the manual version of this is eating real minutes a week.
  • You want a visible canvas you can audit and edit — not a black-box agent doing things you can't see.

When not to use it

  • This task only happens once or twice a month — the setup cost won't pay back.
  • The decision in the middle of the flow needs human judgment every single time, not just on edge cases.
  • Your stack doesn't include any of the apps above and you don't want to wire a generic HTTP step.

Build it in 10 minutes — copy this prompt

Paste this in an email to and Carly will build the workflow for you.

Hey Carly — please build me this workflow.

Name: Uptime alert → multi-channel page

What it should do:
When a check fails, Carly classifies severity, pages the right on-call, and opens a Linear incident.

Steps:
1. Trigger: Check failed (webhook)
2. LLM: Triage severity
3. Branch: Sev 1?
4. Action: Page on-call
5. Action: Open issue

Tools to wire up: Slack, Linear

Set it live once you've got it working. Thanks!

Apps you'll connect

Carly authenticates these for you over OAuth when she sets up the workflow.

Slack
Linear

Questions teams ask before building this

How long does this workflow take to set up?

Most teams have "Uptime alert → multi-channel page" running in under 10 minutes. Copy the prompt on this page into an email to carly@usecarly.com and Carly wires the workflow together for you, including authenticating Slack.

Can I edit this template after Carly builds it?

Yes. Every workflow lives on the Carly canvas where you can rename steps, change conditions, swap LLM models, add filters, and re-route branches. Templates are starting points, not locked recipes.

What if I use a different tool than the ones in this template?

Carly connects to 200+ tools, plus a generic HTTP node for any API that doesn't have a native integration. Tell Carly your stack when you send the prompt and she'll pick the right connectors.

Does this run automatically once it's built?

Yes. The trigger at the start of the workflow fires automatically — on a schedule, on an inbound email, on a webhook, on a calendar event, whatever this template specifies. Carly handles the listening; you only step in when a step is gated on you.

Ready to run Uptime alert → multi-channel page?

Carly will build it for you and you'll be up and running in 10 minutes.

Build it in Carly