7 Best Aircall Alternatives in 2026 (With Real Pricing)
Aircall is a capable calling platform for sales and support teams. The reason people search for a replacement is usually the bill: a three-license floor, a $20-a-seat jump to get the power dialer, and AI that runs on a meter.
The quick answer: The best Aircall alternative for teams that live on inbound leads is Carly. Carly Phone answers every call your team can’t, qualifies the caller against your criteria, books them on the right rep’s real calendar and logs the whole thing to HubSpot or Salesforce, so a hot lead never sits in a voicemail box. Book a call with the Carly team to see it on your own number. If a lower seat price is all you need, Quo and Dialpad start at $15 a user billed annually, and Kixie and JustCall are built for outbound dialing volume.
Aircall alternatives compared
Prices are per user per month on annual billing, checked against each vendor’s US pricing page on September 14, 2026.
| Tool | Starts at | AI that answers calls | HubSpot / Salesforce sync | Best for |
|---|---|---|---|---|
| Carly | Set on a short call | Answers, qualifies, books on real calendars, texts a link | HubSpot, Salesforce, Dynamics 365, built-in CRM | Speed-to-lead on inbound calls |
| Aircall (for reference) | $30/license, 3-license minimum | AI Voice Agent: 50 min/mo, then $0.49/min | Salesforce CTI on Professional ($50) | Sales and support teams of 3+ |
| Quo | $15/user | Sona: about 10 calls/mo, then credit packs | Business plan ($23) | Small teams sharing a line |
| Dialpad | $15/user | AI Agents, a separate product billed per conversation | Pro plan ($25, 3-user minimum) | Google Workspace teams |
| JustCall | $29/user, 2-license minimum | AI Voice Agent, per-minute add-on | From the entry Team plan | SMB sales and support teams |
| CloudTalk | Per user, three plans | AI Receptionist from $99/mo for 200 min | Salesforce on Expert | Teams that want dialer add-ons |
| RingCentral RingEX | $20/user | AIR add-on from $39, then $0.50/min | Advanced plan ($25) | Calls, video and chat in one app |
| Kixie | Not published | Built for outbound dialing | Every plan | High-volume outbound SDR teams |
Want the Carly row walked through against your current Aircall setup? Get a walkthrough and bring your last Aircall invoice.
Why teams leave Aircall
- The three-license floor. Essentials is $30 a license a month billed annually, or $40 month to month, and both self-serve plans require three licenses. A two-person sales team pays for a seat nobody uses.
- The dialer costs a tier. Power Dialer, voicemail drop, the Salesforce CTI integration, live monitoring and advanced analytics all sit on Professional at $50 a license annually, or $70 monthly.
- AI on a meter. Every account gets 50 AI Voice Agent minutes a month. After that it’s $0.49 a minute pay-as-you-go ($0.39 above 2,500 minutes) or $175 for a 500-minute bundle. On Essentials, AI Assist call summaries are another $9 a license, AI Assist Pro coaching is $49, Analytics+ is $15 and each extra number is $6 a month.
- Annual terms that lock. Aircall’s own help center says licenses on an annual upfront plan are locked for the year and can’t be reduced mid-term, and it doesn’t issue pro-rated refunds for users deleted mid-cycle.
- Billing friction in reviews. Aircall holds a 3.0 on Trustpilot across more than 1,000 reviews. Recent reviewers describe missing a cancellation deadline and being held to an extension, paying a full extra month just to port a number out, and a roughly $2,000 renewal charge they could not get refunded.
Here’s the math for Josh’s three-rep inbound sales team on Professional: $150 a month billed annually, before a single AI minute. If the AI Voice Agent covers 400 minutes of after-hours and overflow calls, 350 of them bill at $0.49, another $171.50. The bigger cost is invisible on the invoice: the lead who called at 6:40 pm, heard a voicemail greeting and booked with a competitor. If that sounds familiar, see Carly Phone on a call.
1. Carly: best Aircall alternative for speed-to-lead
Carly is an AI assistant for businesses, and Carly Phone gives it a business line. When a lead calls and every rep is busy (or it’s after hours), Carly picks up, answers their questions, and asks the qualifying questions you set: budget, timeline, service area, whatever decides a good fit. It then checks the right rep’s real calendar and books the meeting while the caller is still on the line, and texts them a confirmation or booking link afterwards. The call, its summary and its outcome land in HubSpot, Salesforce or Dynamics 365, plus Carly’s built-in CRM, without anyone typing notes.
The difference from a per-minute voice bot: Carly already knows the caller. It’s the same assistant that runs your email, calendar and follow-ups, so when Emily from last week’s proposal calls back, Carly has her email thread and CRM history instead of taking a message. See Carly Phone on a call to hear it handle a returning lead. For the build behind this, see our AI lead response agent guide.
Everything else a sales or support team uses Aircall for, the Carly team sets up for you:
- One number for calls and texts, a new local number or the one you already have.
- Call routing that rings your team all at once or in order, with business-hours and after-hours rules, call flows and phone menus built to match how you work.
- A shared SMS inbox where Carly answers texts, anyone on the team can take a conversation over, and photos and opt-outs are handled.
- Voicemail with transcripts and one call inbox with summaries, outcomes and resolve or reopen follow-up.
- Thousands of apps. Carly connects to thousands of apps, so the booked meeting can kick off the rest of your workflow.
Best for: Sales and service teams where a slow or missed call is a lost deal. Pricing: Carly Phone is an add-on for teams, priced on a short call with the Carly team. Setup: The Carly team sets up your number, routing and qualifying questions with you, and it’s live after one call. Book a call with the Carly team.
2. Quo (formerly OpenPhone)
Quo is the closest thing to Aircall’s everyday phone experience at half the entry seat price, with shared numbers and calls and texts in one app. Its AI agent, Sona, is included on every plan and answers calls around the clock. More detail in our Quo alternatives roundup.
Best for: Teams of 2 to 20 sharing a main line. Pricing: Starter $15 a user a month annually ($19 monthly), Business $23 ($33), Scale $35 ($47). Sona includes 1,000 credits, about 10 calls; packs of $25, $49, $99 and $199 cover 40, 100, 250 and 600 calls. Watch out for: HubSpot and Salesforce sync, phone menus and AI summaries on every call start on Business. US texting needs 10DLC registration at $19.50 once plus $1.50 to $3 a month.
3. Dialpad
Dialpad built its own AI into the phone system, with Ai Recaps producing call summaries and action items. Its low Standard price is the main draw for teams leaving Aircall’s three-seat floor. See how it stacks up in RingCentral vs Dialpad and our Dialpad alternatives list.
Best for: Google Workspace teams that want a cheap first seat. Pricing: Standard $15 a user a month annually ($27 monthly), Pro $25 ($35) with a 3-user minimum, Enterprise on a quote with a 100-user minimum. Watch out for: Standard integrates only with Google Workspace, so Salesforce, HubSpot, Zendesk, Zapier and webhooks mean Pro. Dialpad’s AI Agents are a separate product billed per conversation from credits.
4. JustCall
JustCall is the most direct Aircall lookalike: a cloud phone for SMB sales and support teams, with CRM integrations from the entry Team plan. Its AI Voice Agent covers after-hours, weekend and overflow calls.
Best for: SMB sales and support teams that want CRM integrations without paying for a higher tier. Pricing: Team $29 a user a month, Pro $49, Pro Plus $89, billed annually with a 2-license minimum. Watch out for: The AI Voice Agent is a per-minute add-on on top of seats, and AI coaching sits on Pro Plus.
5. CloudTalk
CloudTalk is a sales and support calling platform with a strong add-on menu: power dialer, parallel dialer and conversation intelligence. It also sells two AI voice agents, a receptionist and a specialist, as separate minute bundles.
Best for: Teams that want dialer add-ons without a big contract. Pricing: Three per-user plans (Starter, Essential and Expert), with dialer tools added on or included at the top tier. AI Receptionist from $99 a month for 200 minutes; AI Specialist from $349 for 1,000 minutes. Watch out for: The advanced Salesforce integration sits on Expert. CloudTalk’s own FAQ says it bills in advance with no refunds or credits for partial months, unused time or plan changes.
6. RingCentral RingEX
RingEX is RingCentral’s all-in-one business phone, bundling calls, video meetings and team chat. Its AIR AI Receptionist is an add-on that answers and routes calls. Full breakdown in our RingCentral alternatives and RingCentral AI Receptionist guides.
Best for: Companies that want phone, video and chat from one vendor. Pricing: Core $20 a user a month annually ($30 monthly), Advanced $25 ($35), Ultra $35 ($45). AIR is $39 a month on a RingEX plan ($49 standalone) with 100 minutes, then $0.50 a minute. Watch out for: CRM integrations start on Advanced. Contracts auto-renew unless you give notice at least 30 days before the term ends.
7. Kixie
Kixie is a sales dialer and business phone built around the CRM, with bi-directional CRM sync on every plan. Plans step up from single-line calling to multi-line power dialing.
Best for: SDR teams making hundreds of outbound dials a day. Pricing: Kixie doesn’t print seat prices on its plans page. The three plans (Professional, Single-Line PowerDialer, Multi-Line PowerDialer) come through a 7-day trial or a demo. Extra US and Canada local numbers are $5 a month. Watch out for: ConnectionBoost, Conversation Intelligence and AI human detection are premium add-ons, so the real number arrives on a quote.
Matching the replacement to how your team uses Aircall
- Leads call you, and the first answer wins the deal: Carly. Callers get qualified and booked, and your CRM fills itself. Compare it with other AI answering services and AI receptionists.
- Small team, tight budget, shared number: Quo Starter or Dialpad Standard.
- Outbound dialing volume: Kixie, JustCall or CloudTalk Expert.
- You also want video and chat from the same vendor: RingCentral RingEX.
Before you sign anything, call your own sales line at 7 pm. Whatever answers is what your best lead hears. If it’s a voicemail greeting, book a call with the Carly team and hear what Carly says instead. For the wider field, see our best small business phone systems guide.
FAQ
What is the best alternative to Aircall?
For inbound sales and service teams, Carly is the best Aircall alternative because its AI answers the calls your reps miss, qualifies the caller, books them on the right calendar and logs it to HubSpot or Salesforce. For outbound dialing, Kixie and JustCall are the closest fits. Book a call with the Carly team to compare it against your Aircall setup.
Is there a cheaper alternative to Aircall?
Yes. Quo and Dialpad both start at $15 a user a month billed annually, and RingCentral RingEX starts at $20, against Aircall’s $30 a license with a three-license minimum. Check where CRM sync lands, though: it starts on Quo’s Business plan, Dialpad’s Pro plan and RingEX Advanced. If the real cost is missed leads rather than seat price, book a call with the Carly team.
Does Aircall have a minimum number of users?
Yes. Aircall’s Essentials and Professional plans require at least three licenses, and its Custom plan requires 25. Licenses on an annual upfront plan are locked for the year.
How much does Aircall’s AI Voice Agent cost?
Each Aircall account gets 50 AI Voice Agent minutes a month. Beyond that, pay-as-you-go is $0.49 a minute up to 2,500 minutes and $0.39 above, or you can prepay $175 for 500 minutes.
Can I keep my Aircall number if I switch?
Business numbers can be ported between providers, and Carly Phone can run on the number you already have, so callers see no change. Check your Aircall renewal date first, since annual licenses can’t be reduced mid-term. The Carly team handles the move with you; get a walkthrough to plan it.
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