Confluence AI in 2026: Rovo, Agents, and Rovo Credits
Confluence’s AI is Rovo, and Atlassian made an unusually clean decision with it: you don’t buy it separately. If you’re on a paid Confluence Cloud plan, it’s already there.
What that phrasing hides is the meter. Rovo is included, but it runs on Rovo credits, and the allowance isn’t printed where you’d expect to find it.
What Rovo does in Confluence
Rovo is several things sharing a name:
Rovo Search works across your toolstack rather than just Confluence, which is the point of it. Answers in seconds instead of a page of hits.
Rovo Chat answers questions, iterates on work in progress, and catches you up on what you missed.
AI creation and refinement turn an outline into a publishable page, then polish tone, fix errors and tighten writing in place.
Rovo Agents do delegated jobs. Atlassian ships a Meeting Insights Reporter and a Brainstorm Facilitator among others, and Studio lets you add knowledge or actions specific to your team.
For a company whose knowledge is genuinely in Confluence, the search and chat pieces alone change how findable that knowledge is.
Who gets it, and the meter underneath
Atlassian’s wording is clear on inclusion: “Rovo, including Search, Chat, and Studio apps as well as agents, is available to customers with a Standard, Premium, or Enterprise Cloud plan of Jira, Confluence, Jira Service Management, or Service and Teamwork Collections,” and “no separate Rovo purchase is required.”
Two things follow. Free Confluence isn’t on that list, so Rovo starts at Standard. And included is not the same as uncapped.
“Rovo usage is measured by Rovo credits. Users spend credits when using certain LLM-powered features,” and Atlassian’s own examples are the things you’d actually do: asking Rovo Chat to draft a project plan or summarize a long Confluence page, running Deep Research for a cited multi-page analysis, or having a Rovo Agent prepare a status report.
You can see where it’s going in Administration under Platform usage, which shows total allowance against usage over time, which apps are driving it, and usage by individual user. Check that page early rather than after someone’s Deep Research habit eats the month.
Separately, Rovo Dev is its own product at $20 per developer per month. Don’t confuse its price with the bundled Rovo you already have.
Where Confluence AI stops
Rovo is a knowledge and drafting layer. It reads across your Atlassian estate and connected tools, answers, writes, and runs agents that produce documents.
What it doesn’t do is carry work out of Atlassian and finish it. A Meeting Insights Reporter can write the status report. It won’t email it to the client, book the review, update the CRM, chase the two people who owe you an answer, or file the signed document. And Rovo answers people; a page changing doesn’t set off a chain across your other systems.
Documentation is where knowledge settles. It isn’t where work arrives.
Where Carly fits
Carly is a full AI executive assistant rather than an AI layer inside one vendor’s suite, and that’s the difference in both directions: what it can reach, and what can start it.
- It connects to essentially everything. Confluence and Jira are native connections, alongside around 260 apps across 45+ categories, and anything else with a public API connects with your own key on Carly’s integrations. There is effectively nothing in your stack it can’t act in, so a workflow can run from a page to an email to a calendar entry to a CRM record without a handoff.
- It triggers on real events. A Carly workflow starts when an email arrives, on a schedule, or on a webhook, then writes the Confluence page, opens the Jira issue and posts to Slack in one unattended run.
- It finishes the chain. Carly’s agents run the mailbox, the calendar and booking, the follow-ups and the CRM updates, which is everything downstream of the document Rovo just wrote.
- The pricing shape is different. Free Zapier-style workflows; AI agents from $35/month, with no per-user credit allowance to watch in an admin console.
- The MCP is free. Point ChatGPT or Claude at
carlyassistant.com/mcpand one conversation reaches Confluence, your mail and your calendar together, at no cost.
Rovo is a strong answer to “what do we know and can you write it up.” Carly is the answer to “and now do the six things that follow.” They sit together well, with Confluence as the knowledge base and Carly as the assistant acting on it.
More in Confluence MCP and Confluence vs Notion.
FAQ
What is Confluence AI? It’s Rovo, Atlassian’s AI. In Confluence that means Rovo Search across your toolstack, Rovo Chat, AI content creation and refinement, and Rovo Agents such as the Meeting Insights Reporter and Brainstorm Facilitator, plus Studio for adding your own knowledge and actions.
Is Rovo included with Confluence? Yes on paid Cloud plans. Atlassian states Rovo is available to customers with a Standard, Premium or Enterprise Cloud plan of Jira, Confluence, Jira Service Management, or the Service and Teamwork Collections, and that no separate Rovo purchase is required. The Free plan isn’t included.
How do Rovo credits work? Rovo usage is measured in credits, spent on LLM-powered actions such as asking Rovo Chat to draft a project plan or summarize a long page, running Deep Research, or having an agent prepare a status report. Administrators can see total allowance against usage, which apps drive it, and per-user usage under Platform usage in Administration.
What does Rovo Dev cost? Rovo Dev is a separate product at $20 per developer per month. It is not the same as the Rovo bundled with your Confluence plan.
Can Rovo send email or update my CRM? Rovo works across the Atlassian estate and connected tools to answer, write and run agents. For the follow-through, sending the report, booking the review, updating the CRM, Carly connects Confluence natively and runs that work on its own triggers.
More: Confluence MCP · Confluence vs Notion · Confluence alternatives · Claude Confluence integration
Ready to automate your busywork?
Carly schedules, researches, and briefs you—so you can focus on what matters.
See what people say
"Before Carly, I relied on a Calendly link, but the whole process felt impersonal and not very professional. Carly changed that by handling all the back-and-forth, so I'm no longer stuck in endless email threads trying to line up schedules.
Now Carly reaches out to candidates, shares my real-time availability, lets them pick a slot, then sends a Zoom link and drops it straight into my calendar. She sends reminders to both of us before each call, which has significantly reduced no-shows and last-minute confusion.
On top of scheduling, Carly acts like a full executive assistant, sending me my schedule the night before so I can prepare for each call. It reminds me of the old x.ai assistant, but Carly is noticeably smarter, faster, and better suited to my healthcare recruitment business."
