RingCentral Pricing 2026: RingEX Plans, AI Add-Ons, Fees
RingCentral prints three RingEX prices and a long list of extras. The AI receptionist, toll-free overage, texting registration and a self-renewing contract are where the bill grows. Every number below was checked against RingCentral’s own pages and Terms of Service in September 2026, in USD.
The quick answer: RingEX, the phone plan RingCentral used to sell as RingCentral MVP, costs $20, $25 or $35 per user per month billed annually (Core, Advanced, Ultra), or $30, $35 or $45 month to month. The rate is the same for 1 to 5 and 6 to 100 users; above 100 it’s a quote. The AI Receptionist (AIR) adds $39 a month with 100 minutes, then $0.50 a minute.
Want an AI that answers, texts and books callers? Carly: free Zapier-style workflows; AI agents from $35/month. Copy one prompt into ChatGPT or Claude, grab a number, and you’re live.
RingEX plans and prices at a glance
| Plan | Annual billing | Monthly billing | Annual saving per user | Toll-free minutes (pooled) | Texts per user per month |
|---|---|---|---|---|---|
| Core | $20/user/mo | $30/user/mo | $120/yr (33%) | 100 | 25 |
| Advanced | $25/user/mo | $35/user/mo | $120/yr (29%) | 1,000 | 100 |
| Ultra | $35/user/mo | $45/user/mo | $120/yr (22%) | 10,000 | 200 |
| Customer Engagement Bundle | Quote | Quote | n/a | As Ultra | As Ultra |
| Cost outside the seat price | What RingCentral charges |
|---|---|
| AI Receptionist (AIR), RingEX add-on | From $39/mo with 100 minutes, then $0.50/min |
| AI Receptionist, standalone | From $49/mo with 100 minutes |
| AI Conversation Expert (ACE) | From $60/user/mo |
| Business SMS Booster | $25 |
| Call Queues Booster | $35 |
| Additional local or toll-free numbers | $4.99/mo each |
| Vanity numbers | $30 one-time, then $4.99/mo |
| Toll-free minutes over your pool | 3.9¢ per minute |
| Texting registration (TCR) | $19 per registration, then $1.50/mo or more |
| High Volume SMS | From $0.0119 per message |
| International numbers | From $5.99/user/mo |
| Taxes and regulatory fees | Added to every invoice |
For comparison, Quo runs $15, $23 and $35 per user billed annually ($19, $33 and $47 monthly). See Quo pricing and Quo vs RingCentral.
What each RingEX plan includes
Core: $20 annually, $30 monthly
US and Canada calling, on-demand call recording, 100 toll-free minutes, 25 texts per user, HD meetings for up to 300 people, LLM plugins and MCP connectors, and the AI Virtual Assistant (captions, transcriptions, notes and summaries). Watch out for: CRM integrations start on Advanced, so HubSpot and Salesforce teams skip Core.
Advanced: $25 annually, $35 monthly
The most popular plan. Adds CRM integrations, multi-site connections, core reporting, AI Writer, 1,000 toll-free minutes and 100 texts per user. Watch out for: those 1,000 toll-free minutes are pooled across the account, and every minute past them is 3.9¢.
Ultra: $35 annually, $45 monthly
Adds 10,000 toll-free minutes, 200 texts per user, RingCentral Webinar with a 500-attendee license, historical and real-time insights, storage with no size cap (retention period applies, video recordings excluded) and device analytics. Watch out for: the $10 step from Advanced mostly buys toll-free minutes and webinars.
Customer Engagement Bundle: quote only
Ultra plus the Business SMS Booster (shared SMS inbox, reply templates, compliance tools) and the Call Queues Booster (callback from queue, wait time alerts, live reports). AIR is still an add-on.
AI Receptionist and AI Conversation Expert pricing
AIR: $39 add-on or $49 standalone
AIR covers an AI phone menu, routing, booking and lead capture with SMS follow-up. From RingCentral’s FAQ:
- $39 a month as a RingEX add-on, or $49 standalone on any phone system, each with 100 minutes.
- $0.50 a minute after that. Minute bundles exist, with no published price.
- Billed in 30-second increments, rounded up.
- 14-day free trial on both.
| AIR minutes per month | Monthly cost (add-on) | Roughly, at 2.5 minutes a call |
|---|---|---|
| 100 | $39 | 40 calls |
| 300 | $139 | 120 calls |
| 500 | $239 | 200 calls |
| 1,000 | $489 | 400 calls |
At 400 calls a month, AIR costs more than ten Advanced seats. See what it does on those calls in RingCentral AI receptionist. Carly answers the same calls, books them on your team’s real calendars and texts from the same number.
ACE: from $60 per user
AI Conversation Expert is RingCentral’s conversation intelligence product. It starts at $60 per user per month on top of the seat, so a rep on Advanced with ACE costs at least $85 a month billed annually.
Texting: allowance, Booster and registration
- Pooled allowance of 25, 100 or 200 texts per user per month. Overage is billed at current rates, and SMS bundles are for sale. Texting is off during the free trial.
- Registration. RingCentral’s support center lists $19 per registration, $15 again for each campaign resubmission, then $1.50 a month for a low-volume campaign (under 6,000 texts a day) or $10 a month standard. Every campaign carries a three-month minimum, and RingCentral adds no fee of its own.
- Unregistered numbers fall outside your allowance and are charged $0.014 a text.
- The shared inbox costs extra. The Business SMS Booster is listed at $25, and the card doesn’t say whether that’s per user or per account. Get it in writing.
Carly texts from the same business number it answers on, including a text back on every missed call. More in SMS appointment booking.
Numbers, toll-free minutes and international
- Extra local or toll-free numbers: $4.99 a month each. Vanity numbers are $30 once, then $4.99 a month.
- Toll-free overage: 3.9¢ a minute once the pool runs out.
- International: numbers from $5.99 per user per month, international toll-free numbers at $14.99 per user per month plus $25 once, and calls outside the US and Canada from RingCentral’s rate table.
- Mobile User extensions are free until someone takes a call on one. That month, it’s billed like a full line.
- Desk phone rental is only offered on a multi-year contract.
Contact center, video and the rest of the lineup
- RingCX AI Contact Center: from $65 per agent, sold separately.
- Video: RingCentral Video comes with RingEX, with meetings up to 300 participants. Free meetings accounts cap meetings at 50 minutes and 100 people.
- Webinar: from $30 per organizer per month, included at 500 attendees on Ultra. The one-year Webinar 500 discount reverts to $75 per host per month after year one.
- Events from $99 per organizer per month, Rooms from $39 per room per month, Push to Talk $5 per user per month.
Contracts, auto-renewal and early termination
From RingCentral’s Terms of Service:
- Auto-renewal. Recurring services renew for the same length as your first term unless either side gives notice at least 30 days before the term ends. A three-year order renews as three more years.
- Leaving early. Unless RingCentral materially breached the agreement, you owe everything accrued plus all charges remaining for the rest of the term, plus taxes and fees.
- Price increases need notice no later than 30 days before the term ends and take effect at renewal. Administrative fees can rise on 30 days’ notice.
- Invoices are due in 30 days, with late fees up to 1.5% a month.
One community post describes a contract that “renewed for 3 years automatically.” Calendar the renewal date 60 days out the day you sign, and send non-renewal notice in writing. See how to cancel RingCentral and RingCentral alternatives.
What RingCentral costs for 5, 10 and 25 users
Before taxes and fees. Each uses AIR as a RingEX add-on and one low-volume texting campaign ($1.50 a month plus $19 once).
| Team | Plan | Per month, annual billing | Per month, monthly billing | Year one, annual billing |
|---|---|---|---|---|
| 5 people | Advanced | $195.49 | $245.49 | $2,364.88 |
| 10 people | Advanced | $400.48 | $500.48 | $4,824.76 |
| 25 people | Advanced | $913.46 | $1,163.46 | $10,980.52 |
| 25 people | Ultra | $1,085.46 | $1,335.46 | $13,044.52 |
A 5-person bookkeeping firm
On HubSpot, so Core is out. One main number, and AIR on about 150 minutes of overflow calls: 5 × $25 = $125 in seats, $4.99 for the line, $64 for AIR ($39 + 50 minutes × $0.50) and $1.50 for texting. $195.49 a month, $2,364.88 in year one, or $39.10 per seat, about 56% above the sticker.
A 10-person HVAC company
Two location numbers, and AIR on 300 minutes: 10 × $25 = $250 in seats, $9.98 for numbers, $139 for AIR ($39 + 200 minutes × $0.50) and $1.50 for texting. $400.48 a month, $4,824.76 in year one. AIR is more than half the seat cost, and a busy summer at 600 minutes takes it to $289.
A 25-person agency: Advanced or Ultra
Three offices plus a toll-free line (four numbers, $19.96), about 3,000 toll-free minutes a month, and AIR on 400 minutes ($189).
- Advanced: $625 in seats plus 2,000 overage minutes at 3.9¢ ($78). $913.46 a month.
- Ultra: $875 in seats, toll-free covered. $1,085.46 a month.
Ultra costs $250 more in seats, and each 1,000 toll-free minutes over Advanced’s pool costs $39, so Ultra only pays off above roughly 7,400 toll-free minutes a month. If six reps want ACE, add $360 on either plan.
For comparison, Carly is free Zapier-style workflows; AI agents from $35/month.
Where Carly fits
RingCentral suits teams that want phone, video, webinars and a contact center on one contract. Carly is for businesses whose phone rings with people ready to buy. It’s reliable and endlessly customizable: it follows your rules exactly, the same way on every call.
- Answers 24/7, or only when your team doesn’t pick up, in English or Spanish.
- Books during the call on your team’s real Google and Outlook calendars, round robin.
- Calls new web leads within a minute of a form fill.
- Texts from the same number, including a text back on every missed call.
- Logs every call to one team inbox and HubSpot, Salesforce, Dynamics 365 or Carly’s own CRM.
- Runs from ChatGPT or Claude with the Carly connector, connects to thousands of apps and triggers free Zapier-style workflows.
Copy this prompt into ChatGPT or Claude, grab a number, and you’re live:
Carly business setup prompt
Paste this into ChatGPT, Claude or any AI. It walks you through the rest.
Help me connect Carly Teams so I can work with my organization's business texts, phone calls, voicemail and voice/text agents from this chat. I'll add it to you myself: tell me exactly what to click for the app you are, one step at a time, and wait for me to confirm before moving on. If a step doesn't match what I see, ask me what's on my screen. If you can do the setup yourself (Claude Code, Codex, Muse, Grok Bot), go ahead, and ask me for any key in your secure credential prompt, never in the chat. Don't tell me it's connected until list_phone_lines works, and if I have several teams, ask which to use. Before sending a text or making a call, confirm the team, recipient and message or task with me. The steps are below.
# Connect Carly Teams to an AI app
> Carly Teams works a team's business phone lines through the team's AI agents: business texts, phone calls, voicemail, the voice and text agents, and the team's CRM.
MCP server: https://carlyassistant.com/team/mcp (streamable HTTP, OAuth)
## Setup
Carly Teams isn't in any plugin or connector directory yet, so it's added as a custom connection by URL.
1. Add Carly Teams:
- ChatGPT: open https://chatgpt.com/plugins, click Add, and choose Create MCP App (not Create plugin or Upload plugin archive). If Create MCP App isn't on the menu, turn on Developer mode first in Settings > Security and login. Name it "Carly Teams" with the description "Work with my team's business texts, calls, voicemail and voice/text agents," paste https://carlyassistant.com/team/mcp as the server URL, choose OAuth, create it, and sign in. Then in the message box open the + menu, choose Developer mode, and pick Carly Teams. No plugin needs to be built, packaged or uploaded.
- Claude (claude.ai, Claude Desktop, or Cowork): Customize > Connectors > Add custom connector, name it Carly Teams, paste https://carlyassistant.com/team/mcp, and sign in.
- Claude Code: `claude mcp add --transport http --scope user carly-teams https://carlyassistant.com/team/mcp`, then /mcp, pick carly-teams, and authenticate.
- Codex: `codex mcp add carly-teams --url https://carlyassistant.com/team/mcp`, then `codex mcp login carly-teams`.
- Cursor: add {"mcpServers": {"carly-teams": {"url": "https://carlyassistant.com/team/mcp"}}} to ~/.cursor/mcp.json, then sign in to carly-teams from Customize.
- Muse: a custom connector to https://carlyassistant.com/team/mcp with a Carly API key as its bearer token. The key comes from carlyassistant.com/account (API key under Carly Teams) and goes in Muse's connector settings, not in a chat message.
- Grok: grok.com/connectors > New Connector > Custom, paste https://carlyassistant.com/team/mcp, and sign in.
- Grok Bot: a custom remote MCP server named carly-teams at https://carlyassistant.com/team/mcp. Approve it and sign in.
- Perplexity: Plugins in the sidebar (or Customize > Connectors), then Add custom > Connector > Add MCP connector. Choose Remote, name it Carly Teams, paste https://carlyassistant.com/team/mcp, pick OAuth, check the box and click Add, then click the Carly Teams card to sign in.
- Anything else: a remote MCP server (streamable HTTP) named carly-teams at https://carlyassistant.com/team/mcp. It signs in with OAuth.
Sign in with the Carly account that belongs to the organization.
2. Once it's added, the Carly Teams tools show up in the chat, including list_phone_lines. If they don't, turn Carly Teams on for the chat or start a new chat.
3. To check it worked, call list_phone_lines: it returns the teams and phone lines the account can reach. A team with no phone line yet can get one with find_numbers (optionally by area code) and get_number, which may return a checkout link to finish.
4. Something to try first: "Review our missed calls and voicemail and help me reply to customers." Carly Teams also reads and answers business texts, has the team's agent make calls, and edits the voice and text agents. Texts and calls go out at once from the agent's number and can't be taken back. Team permissions apply.
## Email, calendars and workflows
Email, calendars, files, booking pages and workflows are the regular Carly connector, added separately. It's listed in ChatGPT's plugin directory (https://chatgpt.com/plugins/plugin_asdk_app_6a67a26316b88191860222f918d4ec54) and Claude's connector directory (https://claude.ai/directory/carly), and connects anywhere else at https://carlyassistant.com/mcp/. Its setup is https://carlyassistant.com/mcp.txt.Free Zapier-style workflows; AI agents from $35/month. Get started, or book a call.
More in our RingCentral review, RingCentral vs Dialpad, RingCentral vs Nextiva, best small business phone systems and best AI receptionists.
FAQ
How much does RingCentral cost per month?
$20, $25 or $35 per user per month annual for Core, Advanced and Ultra, or $30, $35 or $45 monthly, for 1 to 100 users. Taxes, $4.99 numbers, texting registration and add-ons like the $39 AI Receptionist come on top.
Is RingCentral MVP the same as RingEX?
Yes. RingEX is the current name for the business phone plan RingCentral sold as MVP, so RingCentral MVP pricing now means RingEX’s Core, Advanced and Ultra.
How much does the RingCentral AI Receptionist cost?
$39 a month as a RingEX add-on or $49 standalone, each with 100 minutes. After that it’s $0.50 a minute, billed in 30-second increments and rounded up, with a 14-day free trial.
Does RingCentral have a free trial?
Yes, for new subscribers. It’s limited to five users and two desk phones, texting is off, and trial hardware goes back within 21 days of canceling. There’s no free phone plan.
Can you cancel RingCentral anytime?
Not on an annual or multi-year order without paying the rest of the term, and contracts auto-renew unless you give notice 30 days before the end.
Does RingCentral charge for texting?
Plans include 25, 100 or 200 pooled texts per user per month. Registration is $19, then $1.50 a month for a low-volume campaign. The shared inbox is the $25 Business SMS Booster.
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"Before Carly, I relied on a Calendly link, but the whole process felt impersonal and not very professional. Carly changed that by handling all the back-and-forth, so I'm no longer stuck in endless email threads trying to line up schedules.
Now Carly reaches out to candidates, shares my real-time availability, lets them pick a slot, then sends a Zoom link and drops it straight into my calendar. She sends reminders to both of us before each call, which has significantly reduced no-shows and last-minute confusion.
On top of scheduling, Carly acts like a full executive assistant, sending me my schedule the night before so I can prepare for each call. It reminds me of the old x.ai assistant, but Carly is noticeably smarter, faster, and better suited to my healthcare recruitment business."
