Voicemail to Email: Get Every Message in Your Inbox
Voicemail to email sends each message to your inbox as text, so you can read it instead of dialing in. Carly does this for your business line. Every voicemail is transcribed and sent to you with who called, and the recording stays on the call if you want to hear it.
Copy this prompt into ChatGPT or Claude. That’s it. It sets up Carly, phone number included.
Carly business setup prompt
Copy this into ChatGPT or Claude. It sets everything up, phone number included.
Help me connect Carly Teams so I can work with my organization's business texts, phone calls, voicemail and voice/text agents from this chat. I'll add it to you myself: tell me exactly what to click for the app you are, one step at a time, and wait for me to confirm before moving on. If a step doesn't match what I see, ask me what's on my screen. If you can do the setup yourself (Claude Code, Codex, Muse, Grok Bot), go ahead, and ask me for any key in your secure credential prompt, never in the chat. Don't tell me it's connected until list_phone_lines works, and if I have several teams, ask which to use. Before sending a text or making a call, confirm the team, recipient and message or task with me. The steps are below.
# Connect Carly Teams to an AI app
> Carly Teams works a team's business phone lines through the team's AI agents: business texts, phone calls, voicemail, the voice and text agents, and the team's CRM.
MCP server: https://carlyassistant.com/team/mcp (streamable HTTP, OAuth)
## Setup
Carly Teams isn't in any plugin or connector directory yet, so it's added as a custom connection by URL.
1. Add Carly Teams:
- ChatGPT: open https://chatgpt.com/plugins, click Add, and choose Create MCP App (not Create plugin or Upload plugin archive). If Create MCP App isn't on the menu, turn on Developer mode first in Settings > Security and login. Name it "Carly Teams" with the description "Work with my team's business texts, calls, voicemail and voice/text agents," paste https://carlyassistant.com/team/mcp as the server URL, choose OAuth, create it, and sign in. Then in the message box open the + menu, choose Developer mode, and pick Carly Teams. No plugin needs to be built, packaged or uploaded.
- Claude (claude.ai, Claude Desktop, or Cowork): Customize > Connectors > Add custom connector, name it Carly Teams, paste https://carlyassistant.com/team/mcp, and sign in.
- Claude Code: `claude mcp add --transport http --scope user carly-teams https://carlyassistant.com/team/mcp`, then /mcp, pick carly-teams, and authenticate.
- Codex: `codex mcp add carly-teams --url https://carlyassistant.com/team/mcp`, then `codex mcp login carly-teams`.
- Cursor: add {"mcpServers": {"carly-teams": {"url": "https://carlyassistant.com/team/mcp"}}} to ~/.cursor/mcp.json, then sign in to carly-teams from Customize.
- Muse: a custom connector to https://carlyassistant.com/team/mcp with a Carly API key as its bearer token. The key comes from carlyassistant.com/account (API key under Carly Teams) and goes in Muse's connector settings, not in a chat message.
- Grok: grok.com/connectors > New Connector > Custom, paste https://carlyassistant.com/team/mcp, and sign in.
- Grok Bot: a custom remote MCP server named carly-teams at https://carlyassistant.com/team/mcp. Approve it and sign in.
- Perplexity: Plugins in the sidebar (or Customize > Connectors), then Add custom > Connector > Add MCP connector. Choose Remote, name it Carly Teams, paste https://carlyassistant.com/team/mcp, pick OAuth, check the box and click Add, then click the Carly Teams card to sign in.
- Anything else: a remote MCP server (streamable HTTP) named carly-teams at https://carlyassistant.com/team/mcp. It signs in with OAuth.
Sign in with the Carly account that belongs to the organization.
2. Once it's added, the Carly Teams tools show up in the chat, including list_phone_lines. If they don't, turn Carly Teams on for the chat or start a new chat.
3. To check it worked, call list_phone_lines: it returns the teams and phone lines the account can reach. A team with no phone line yet can get one with find_numbers (optionally by area code) and get_number, which may return a checkout link to finish.
4. Something to try first: "Review our missed calls and voicemail and help me reply to customers." Carly Teams also reads and answers business texts, has the team's agent make calls, and edits the voice and text agents. Texts and calls go out at once from the agent's number and can't be taken back. Team permissions apply.
## Email, calendars and workflows
Email, calendars, files, booking pages and workflows are the regular Carly connector, added separately. It's listed in ChatGPT's plugin directory (https://chatgpt.com/plugins/plugin_asdk_app_6a67a26316b88191860222f918d4ec54) and Claude's connector directory (https://claude.ai/directory/carly), and connects anywhere else at https://carlyassistant.com/mcp/. Its setup is https://carlyassistant.com/mcp.txt.Turn it on with one sentence
Tell ChatGPT or Claude:
Email me every voicemail as soon as it comes in, with who called and what they said.
Carly builds it as a workflow that fires the moment a voicemail lands. Change it the same way:
- Send it to the team: “Send voicemails to support@yourcompany.com.”
- Bundle them: the Email me a call recap workflow sends every call and voicemail since the last recap, at the times you pick.
- Get a text instead: Text me after every call sends who called and what they wanted to your phone.
- Log them: “Add every voicemail to the caller’s deal in HubSpot.” Carly connects to thousands of apps.
Set your greeting
Say “change my voicemail greeting to…” and give it the words. To send callers straight there after hours, say “after 6pm, send callers to voicemail.”
Get fewer voicemails
Most voicemails are a question someone could have answered on the spot. Let your AI agent pick up first and it answers, books the appointment or takes the message itself (AI voicemail).
- Callers get help on the first call, at any hour.
- Anyone you miss gets a text back right away (missed call text back).
- Anyone still owed a call back is flagged until someone calls.
- Every call gets a transcript, not only the ones that hit voicemail (call transcription).
Get voicemail to email on your cell
Your cell’s own voicemail stays on your phone. To get those messages by email, forward the calls you don’t answer to your Carly number. Carly then answers them or takes the message, and your workflow emails it to you. You keep the number you already have.
Free Zapier-style workflows; AI agents from $35/month. Get started.
FAQ
What is voicemail to email?
A phone feature that sends your voicemails to your email inbox. Carly sends them as text, so you can read them without listening.
Can I get voicemail transcripts by email?
Yes. Carly transcribes every voicemail, and a one-sentence workflow emails the words to you.
Can voicemails go to a shared inbox?
Yes. Tell ChatGPT or Claude which address to use and the whole team sees them.
Can I still hear the recording?
Yes. The recording stays with the call in Carly.
Can I get voicemail as a text message?
Yes. Ask for a text instead of an email, or turn on Text me after every call.
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See what people say
"Before Carly, I relied on a Calendly link, but the whole process felt impersonal and not very professional. Carly changed that by handling all the back-and-forth, so I'm no longer stuck in endless email threads trying to line up schedules.
Now Carly reaches out to candidates, shares my real-time availability, lets them pick a slot, then sends a Zoom link and drops it straight into my calendar. She sends reminders to both of us before each call, which has significantly reduced no-shows and last-minute confusion.
On top of scheduling, Carly acts like a full executive assistant, sending me my schedule the night before so I can prepare for each call. It reminds me of the old x.ai assistant, but Carly is noticeably smarter, faster, and better suited to my healthcare recruitment business."
