Ramp AI Assistant — Carly

What a Ramp AI assistant actually saves you

Ramp already automates the parts of spend management that software is good at — the card, the policy, the accounting sync. What it can't automate is the human loop around it. Somebody still has to notice that six transactions from last week have no receipt attached, figure out whose card they were on, and chase those people down. Somebody still has to answer the founder asking how much went to contractors in June.

That work doesn't happen inside Ramp. It happens in Slack messages, in follow-up emails, in a finance lead's head on the 3rd of the month. Ramp's dashboard is where you look things up; it isn't where the chasing and the summarizing happen. An AI assistant is useful here precisely because it lives outside the dashboard — it can read your Ramp data and then act in email, where the receipt chasing actually takes place.

How Carly connects to Ramp

Ramp is a bring-your-own-key integration. In Ramp, an Admin or Business Owner goes to Settings → Developer, creates an app, adds the Client Credentials grant type, and selects the scopes they want Carly to have — typically transactions:read, receipts:read, receipts:write, memos:read, memos:write, users:read, and merchants:read. Copy the Client ID and Client Secret, then paste them on Carly's integrations page at carlyassistant.com/integrations.

Scopes are the control surface. If you only grant read scopes, Carly can report on spend and nothing else — a good starting posture. Add memos:write and receipts:write when you want her to actually close out transactions rather than just tell you which ones are open. Carly never gets more access than the scopes you check.

After that, you work by message. "How much did we spend on software last month?" "Which transactions from the last two weeks are missing receipts?" "Add the memo 'Q3 offsite catering' to the Tock charge from Thursday." Carly reads your Ramp account, does the thing, and replies.

Receipt chasing is the workflow worth automating

The single most repetitive job in a company running on Ramp is closing the receipt gap. Carly can run it end to end: pull the transactions from the period that have no receipt attached, group them by cardholder, and email each person their own short list with amounts, merchants, and dates. When someone replies with a photo or a PDF, Carly uploads it to Ramp against the right transaction and writes the memo from what they said in the reply.

The reason this works over email is that email is where your team already is. Nobody has to remember a login or open a finance tool to answer "here's the Delta receipt, it was the client trip to Denver." Carly does the same over text.

On the reporting side, she can send a Monday spend digest — top merchants, biggest charges, week-over-week change, anything above a threshold you set — so spend visibility arrives in your inbox instead of waiting for you to go look.