Carly Plans and Limits: MCP Calls, Credits, Billing
The free plan includes 200 MCP calls a month. Personal is $35 a month, flat, tax included, with no monthly cap on MCP calls: subscribe and your next call goes through. MCP calls don’t use credits, and nothing is ever added to the $35 unless you buy more credits yourself.
The plans
| Free | Personal | |
|---|---|---|
| Price | $0 | $35 a month, tax included |
| MCP calls from ChatGPT, Claude, Muse or any MCP app | 200 a month | No monthly cap |
| Rate limit | 60 calls a minute, 1,800 an hour | Same |
| Credits for Carly’s own AI work | None | 200 a month |
| Commitment | None | Month to month |
See the pricing page for teams and extra credits.
What counts as an MCP call
- Each Carly tool your app uses is one call. A mail search, a calendar read, one request to an API you’ve connected, like Toast.
- Only successful calls count. A call that fails, or that Carly refuses, doesn’t use your allowance.
- Every page of results is its own call. If your app asks for the next page, that’s another call.
- Code counts once. A
run_pythoncall is one call, however many requests the code makes inside it. - It resets at midnight UTC on the 1st of each month. Unused calls don’t carry over.
When the free plan’s 200 run out
The next call comes back with “You’ve used the free plan’s 200 calls this month” and a link to subscribe. Subscribe on your Account page and the next call goes through. There’s nothing to reconnect.
Credits
Credits pay for AI work Carly does on its own, like workflow AI steps and agent replies. Personal includes 200 a month. They reset on the 1st and don’t roll over.
MCP calls don’t use credits. The one exception is reading an email attachment through the connector, which costs 0.05 credits. For what typical work costs, see credit guidance.
Your bill stays at $35
- Tax is included in the $35.
- There’s no overage charge. If your credits run out, Carly’s AI work pauses until the 1st or until you add credits yourself. MCP calls keep working, apart from attachment reads.
- Personal has no automatic recharge. Teams can turn one on for their shared credits; it stays off unless the team’s owner sets it up.
Cancelling
Cancel any time: open your Account page and click Manage billing. You won’t be charged again. We don’t give refunds, including for part of a month.
The full terms are in our Terms of Service and Privacy Policy.
Troubleshooting
I subscribed, but my app still says I’ve used the free plan’s 200 calls
Check that your app is connected to the Carly account you subscribed on. If you have more than one Carly account, the connector may be signed in to the other one: disconnect Carly in the app and connect it again with the right account.
Do failed calls use up my free calls?
No. Only successful calls count.
Does the rate limit apply on Personal?
Yes, 60 calls a minute and 1,800 an hour on every plan. Over it, Carly answers “Rate limit exceeded” with how many seconds to wait. The full details are in the MCP reference.
Last verified: November 13, 2026.
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"Before Carly, I relied on a Calendly link, but the whole process felt impersonal and not very professional. Carly changed that by handling all the back-and-forth, so I'm no longer stuck in endless email threads trying to line up schedules.
Now Carly reaches out to candidates, shares my real-time availability, lets them pick a slot, then sends a Zoom link and drops it straight into my calendar. She sends reminders to both of us before each call, which has significantly reduced no-shows and last-minute confusion.
On top of scheduling, Carly acts like a full executive assistant, sending me my schedule the night before so I can prepare for each call. It reminds me of the old x.ai assistant, but Carly is noticeably smarter, faster, and better suited to my healthcare recruitment business."
