ChatGPT + Microsoft Teams: What the Integration Does
Yes, ChatGPT connects to Microsoft Teams, and as of August 2026 the integration both reads and writes. OpenAI’s Microsoft Teams app searches and reads your 1:1 chats, group chats, and channel messages, and it can now create chats and channels and send messages and replies, described in the documentation as available “when actions are enabled.” It also works with Microsoft Planner plans and tasks.
⭐ This is a change, and a recent one. Through most of 2026 the honest description was “search only,” which is what most guides on this topic still say, including an earlier version of this page. If you tried this integration in the spring and concluded ChatGPT could not post in Teams, that conclusion has expired.
What has not changed is when it acts. It works inside a session you are driving, and nothing watches your channels while you are away.
Here’s what the ChatGPT Microsoft Teams integration actually does, what it takes to switch on, and what to use when you need Teams work that runs without you.
What ChatGPT can actually do with Microsoft Teams
- Search your Teams messages. Ask “what did we decide about the pricing change?” and ChatGPT finds the thread across 1:1 chats, group chats, and channels. Results are limited to what your signed-in account can already access.
- Post, reply, and create. Send a message or a threaded reply, and create new chats and channels, where an admin has enabled those actions.
- Work with Planner. Turn the action items in a conversation into Planner tasks.
- Pull conversations in as context. Summarize a long channel debate, extract action items from a group chat, or draft a doc grounded in what was discussed.
- Retrieve meeting artifacts on Enterprise. Resolve a scheduled Teams meeting and retrieve transcript metadata, transcript text, and recording metadata, for meetings you are authorized to access. Recording actions return metadata rather than the recording file itself.
- Combine Teams with your other apps. With SharePoint, Outlook, and OneDrive connected too, ChatGPT can answer across chat, email, and files in one question.
How to set it up
Note the vocabulary shift before you go looking. OpenAI folded its app directory into a plugin directory in July 2026, so what you may remember as the Teams connector is now documented as the “Microsoft Teams app for ChatGPT.”
- Get an Entra administrator to approve it. This is the real first step in any managed tenant. The app requests roughly eighteen Microsoft Graph scopes, and OpenAI states they must be reviewed and approved by a Microsoft Entra admin, or you may see an error when you try to connect. The Entra confirmation screen is all or nothing: there are no per-permission checkboxes.
- Have a workspace admin enable the actions you want. Approval of scopes does not switch actions on. In Action control an admin allows all actions, read actions only, or a custom set. After they widen it you may need to reconnect.
- Connect the app. Find Microsoft Teams in the plugin directory and click Connect, then sign in with your Microsoft account.
- Ask something that touches Teams, such as “find the thread where we discussed the Q3 launch,” or @-mention Teams directly in a prompt.
⚠️ Steps 1 and 2 are usually two different people. OpenAI says so plainly: a ChatGPT workspace owner or admin and a Microsoft Entra administrator may not be the same person, so find whoever can grant organization-wide consent before you promise anyone a date.
The limits that actually matter
- No triggers. Nothing fires when someone @mentions your team, when a keyword appears in a channel, or when a message needs routing. ChatGPT works with Teams when you ask, in the session you’re in. The new write actions mean it can post when told to, not that it is watching.
- Two gates you don’t control. Writing is conditional on an Entra grant and on a workspace admin enabling the action. Either one can leave you with a read-only integration, which is why so much advice about this app is still written as though it cannot post.
- One Microsoft work identity. Results are bounded by the account you signed in with, and permissions are granted to that Entra tenant, so a client’s Teams is a separate consent from a separate administrator. See multiple Teams accounts in ChatGPT.
- Admins can restrict which accounts connect. Business and Enterprise owners can limit connected accounts to an approved set of email domains, per app.
- ChatGPT Work runs tasks, not a service. Work can run autonomously for hours on a task you kick off, and usage is metered against your plan’s shared allowance, but each run starts with you and ends when the task ends. (Agent mode, the earlier version of this, was removed in August 2026.)
If you want Teams work that runs on its own: Carly
Now that ChatGPT can post, the line has moved. It is no longer “reads versus writes.” It is who starts the work, and how many organizations you can be in. An urgent message flagged and escalated by email at 11pm, a daily channel digest sent every morning, a client request in a channel turned into a task and a calendar hold: none of those begin with you typing a prompt.
That’s where Carly fits. Carly is an AI executive assistant that acts on triggers across your whole stack, set up by conversation instead of code:
- Fires on events, 24/7, in the cloud. When a message lands, a schedule hits, or an email arrives, Carly acts, with no chat window open and no laptop awake.
- Holds every tenant you work in. Connections are per identity, so your own Teams and a client’s sit side by side instead of requiring that client’s administrator to grant a third party organization-wide access.
- Connects Teams to email, calendar, CRM, and tasks in one workflow: flag it in Teams, follow up in Outlook, log it in the CRM.
- Actually sends: drafts and sends email across Gmail and Outlook, files and labels, manages tasks, updates records.
- No-code setup. Tell Carly “when an urgent request hits our support channel, summarize it and email me” in plain English; it interviews you and builds the workflow.
AI agents start at $35/month, and steps in a workflow that don’t use AI run free. Carly connects to 200+ tools across 40+ categories. See integrations and the Microsoft Teams integration page.
ChatGPT vs Carly
| ChatGPT (Teams app) | Carly | |
|---|---|---|
| Search Teams messages | Yes | Yes |
| Summarize chats and channels | Yes | Yes |
| Post / reply in Teams | Yes, when actions are enabled | Yes |
| Works without an Entra admin’s consent | No | Yes |
| Two Microsoft tenants at once | No | Yes |
| Acts on events (24/7, no prompt) | No | Yes, on any trigger |
| Runs without a session open | No (agent runs are metered tasks) | Yes (cloud) |
| Connects Teams to email / CRM / calendar | Within its own app set | Yes, full workflows |
| Setup | Entra consent, then admin enables actions | Describe it in plain English |
| Pricing | Plus/Pro/Business/Enterprise plans | AI agents from $35/mo |
ChatGPT’s Teams app is now a capable pair of hands inside one approved tenant, when you ask it. Carly is an assistant that acts on those conversations while you’re doing something else, across every tenant you work in.
Frequently Asked Questions
Does ChatGPT work with Microsoft Teams?
Yes. The Microsoft Teams app for ChatGPT searches and reads your 1:1 chats, group chats, and channel messages and uses them as context, bounded by what your signed-in account can access. Since August 2026 it can also send messages and replies and create chats and channels, where a workspace admin has enabled those actions.
Can ChatGPT send messages in Microsoft Teams?
Yes, which is a recent change. OpenAI’s documentation lists sending messages and replies and creating chats and channels, “when actions are enabled.” Two conditions sit in front of it: a Microsoft Entra administrator has to approve the app’s permissions, and a ChatGPT workspace admin has to enable the write actions. Where either is missing you get a read-only integration, and a lot of published guidance still describes it that way.
How do I connect ChatGPT to Microsoft Teams?
Find Microsoft Teams in the plugin directory and click Connect, then sign in with your Microsoft account. In a managed tenant the harder part comes first: an Entra administrator must approve the app’s Graph permissions, and the Entra approval screen is all or nothing rather than per permission.
Can ChatGPT monitor a Teams channel and act when something happens?
No. There are no event triggers. ChatGPT searches Teams inside a session you start, and even ChatGPT Work agent runs are tasks you kick off, metered against your plan. For “when X lands in Teams, do Y” automation that runs 24/7, Carly fires on events in the cloud.
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