Claude + Shopmonkey: Connect Your Shop to Claude
Shopmonkey doesn’t offer a Claude connector, and it hasn’t published an MCP server. It does let any admin create an API key, under Settings. Connect that key to Carly, add the Carly connector to Claude, and your repair orders, customers, vehicles and appointments are in the chat.
Where Shopmonkey stands with Claude
As of October 16, 2026, there’s no Shopmonkey connector in Claude and no official Shopmonkey MCP server.
The Shopmonkey API is one of the deepest in auto repair. It covers customers and vehicles, orders (repair orders) and their services, appointments, inspections, parts and tire inventory, purchase orders, payments, customer messages, the time clock and your workflow statuses. A key carries the same permissions as the admin who creates it.
How to connect Shopmonkey to Claude through Carly
- Create an API key. In Shopmonkey, go to Settings → Integration → API Keys. Click Get Started (or Add New Key), then Create API Key, and copy it. Only admins can create keys.
- Connect Shopmonkey in Carly. In Carly, go to Integrations → Connect an API and connect Shopmonkey there.
- Add Carly to Claude. Click Get the Carly connector, then Connect, and sign in.
- Ask Claude about your shop. It answers through the Carly connector with live Shopmonkey data.
What Claude can do with Shopmonkey once Carly is in
- “Which repair orders are waiting on parts, and when did we order them?”
- “What did we do on Michael Bennett’s 2019 F-150 last visit?”
- “Book Claire Thompson’s Camry for front brakes Thursday at 9.”
- “How many cars did we close out last week, and what was the average ticket?”
With your Gmail or Outlook connected in Carly too, Claude can find a customer’s emailed question and their vehicle history in one step.
Where Claude stops
Claude answers when you ask. Its scheduled tasks run on a clock, and nothing in Shopmonkey can start one. Shopmonkey sends webhooks when things change, but claude.ai has nowhere to receive them. A car stuck waiting on parts for three days, a customer emailing for an appointment after hours, the owner’s Monday numbers: all of it waits for someone to open a chat.
Carly handles those, in the cloud, on a schedule you set or when an email comes in:
- Every morning at 7:30, email the service writer every order waiting on parts for more than two days.
- When a customer emails asking for an appointment, find an open slot and book it in Shopmonkey, then reply with the time.
- Every Monday, email the owner last week’s car count, total sales and average repair order.
- Six months after an oil change, email the customer that their next one is due.
Carly connects to thousands of apps, so the same workflow can update your accounting, post to your team’s Slack or add a review request. You set it up in plain English. Routine steps run as free Zapier-style workflows; work that needs judgment runs as an AI agent. Free Zapier-style workflows; AI agents from $35/month. Get started with Carly.
Claude alone vs Claude with Carly
| Claude alone | Claude + Carly | |
|---|---|---|
| Shopmonkey in Claude | No connector | Through the Carly connector |
| Orders, customers, vehicles, appointments | No | Yes, read and write |
| Setup | Nothing official to install | Create a key, connect Carly |
| Waiting-on-parts list every morning | No | Yes |
| Books appointments from customer emails | Only when you ask | Yes, as they arrive |
| Runs with your laptop closed | Scheduled tasks only | Yes, in the cloud |
| Price | Your Claude plan | Free Zapier-style workflows; AI agents from $35/month |
FAQ
Does Claude work with Shopmonkey?
Not directly. Shopmonkey has no Claude connector and no official MCP server. Connect Shopmonkey to Carly with an API key, add the Carly connector to Claude, and Claude can work with your Shopmonkey data.
Where do I create a Shopmonkey API key?
In Settings → Integration → API Keys. Only admins can create one, and the key gets the same access as the admin who made it.
What can Claude see in Shopmonkey?
Whatever the admin who created the key can see. Shopmonkey gives each key the same permissions and access as the person who made it.
Can Carly book appointments from customer emails?
Yes. When a customer emails asking for a time, Carly finds an open slot, books it in Shopmonkey and replies, with no chat open and your laptop closed.
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