AI assistant answering customer support questions with chat bubbles and a knowledge base icon

Introducing CarlyChat: Support Chat for Any Website

CarlyChat puts a support chatbot on your website that answers from material you actually trust. Add text, exact question-and-answer pairs, a URL, a whole site, or files, then test the answer and its source in a playground before anyone else sees it. When it is right, one script tag puts it in the corner of your site.

The same sources power the widget, the hosted chat page at /embed/{botId}, and a REST endpoint, so the answer a customer gets in the corner of your site is the answer your own product gets from the API.

Your coding agent can build it

CarlyChat has a remote MCP server, which means you can skip the setup entirely. Create an account, copy the account key, and give your agent one instruction:

Read https://carlychat.com/llms.txt and create, train, and install a support chatbot for this website.

It will create the bot, crawl your pages, configure the instructions and brand color and lead capture, and hand back the install code. The MCP endpoint is https://carlychat.com/mcp, and the same tools cover the work after launch: searching conversations, pulling leads and customer history, and reading analytics to find the questions the bot is still missing.

Actions and the customer record

A grounded answer is not always the whole job. Actions let the bot run a live lookup, an account update, an inline form, or any other safe function inside the installed site, so “where is my order” gets an order status instead of a link to the shipping policy.

Verified customers, chat context, and support tickets sync out through one signed contract, with presets for Attio, HubSpot, and Carly CRM and signed webhooks for anything else. The conversation ends up on the contact record rather than in a separate support silo.

Free covers one chatbot and 100 messages a month, with the full set of sources and every delivery surface. Growth is $39/month for five chatbots, 2,000 messages, team members, and human takeover.

Build one at carlychat.com.

Related: Best AI chat widgets · How to add a chat widget to your website

Ready to automate your busywork?

Carly schedules, researches, and briefs you—so you can focus on what matters.

See what people say

"Before Carly, I relied on a Calendly link, but the whole process felt impersonal and not very professional. Carly changed that by handling all the back-and-forth, so I'm no longer stuck in endless email threads trying to line up schedules.

Now Carly reaches out to candidates, shares my real-time availability, lets them pick a slot, then sends a Zoom link and drops it straight into my calendar. She sends reminders to both of us before each call, which has significantly reduced no-shows and last-minute confusion.

On top of scheduling, Carly acts like a full executive assistant, sending me my schedule the night before so I can prepare for each call. It reminds me of the old x.ai assistant, but Carly is noticeably smarter, faster, and better suited to my healthcare recruitment business."

Gus Ibrahim, Founder & Director, IHR