Freshdesk Pricing: Plans, AI Sessions, and Day Passes
Freshdesk is $19, $55, or $89 per agent monthly billed annually. The free plan is gone, and Freddy AI sessions and day passes are billed on top.
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Freshdesk is $19, $55, or $89 per agent monthly billed annually. The free plan is gone, and Freddy AI sessions and day passes are billed on top.
Zendesk and Freshdesk both start at $19/agent and both hit $55 at mid-tier. The gap is in AI add-on pricing and the top tier. Compared for 2026.
Freshdesk's official MCP server is an Enterprise-only early-access beta. What it does with tickets and contacts, the community fallback, and where both stop.
Intercom vs Freshdesk in 2026: Intercom (now Fin) is AI-first per-resolution support; Freshdesk is structured per-seat ticketing. Which to pick?