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Claude + NowCerts: Connect Your Agency's Book

NowCerts doesn’t have a Claude connector or an MCP server, but its Web API is open to agencies, not just software partners. Connect NowCerts to Carly with a NowCerts login, add the Carly connector to Claude, and your insureds, policies and renewals are in the same chat as your inbox.

Where NowCerts stands with Claude

As of October 13, 2026, there’s no NowCerts connector in Claude and mcp.nowcerts.com doesn’t exist. Insurance software is a hard category for this: plenty of agency management systems keep their API behind a partner program. NowCerts doesn’t.

The NowCerts Web API signs in as a NowCerts user, then works with that user’s access: insureds and prospects, policies and quotes, and searches across both. NowCerts keeps a Postman collection current (version 2.1.5 was published October 13, 2026) and adds endpoints often.

Give the connection its own NowCerts user rather than a producer’s everyday login. Its activity then shows up separately, and you can switch it off without locking anyone out.

How to connect NowCerts to Claude through Carly

  1. Set up a NowCerts user for the connection. Have an admin create a user for Carly with the access you want it to have.
  2. Connect NowCerts in Carly. In Carly, go to Integrations → Connect an API and connect NowCerts there with that user.
  3. Add Carly to Claude. Click Get the Carly connector, then Connect, and sign in.
  4. Ask Claude about your book. It answers through the Carly connector with live NowCerts data.

What Claude can do with NowCerts once Carly is in

  • “Which policies renew in the next 45 days, and who’s the producer on each?”
  • “Find Claire Thompson’s homeowners policy and tell me her carrier, premium and effective dates.”
  • “List prospects added this week that nobody has quoted yet.”
  • “A certificate request just came in for Bennett Landscaping. Pull their general liability policy details.”

With your Gmail or Outlook connected in Carly, Claude can read the request in your inbox and find the policy behind it in one answer.

What waits until someone opens a chat

Claude only works when you ask. Its scheduled tasks run on a clock, and nothing in NowCerts can start one. A renewal 45 days out, a new web lead, a certificate request sitting in the inbox: each waits for a person to notice.

Carly notices, on a schedule you set or when an email comes in:

  • Every Monday, list policies renewing in the next 45 days, send each producer their list, and email each client to confirm nothing has changed.
  • When a lead form email arrives, add the prospect to NowCerts and reply from your mailbox asking for what you need to quote.
  • When a certificate request lands in your inbox, find the insured and policy, and draft the response with the details for licensed review.
  • Every morning at 8, send the team a short list of quotes still waiting on client documents.

Carly connects to thousands of apps, so the same workflow can update your CRM, add a task in your task app, or book the review call on the producer’s calendar. You set it up in plain English. Routine steps run as free Zapier-style workflows; judgment calls run as an AI agent. Free Zapier-style workflows; AI agents from $35/month. Get started with Carly.

Claude alone vs Claude with Carly

Claude aloneClaude + Carly
NowCerts in ClaudeNo connectorThrough the Carly connector
Insureds, policies, quotes, prospectsNoYes
SetupBuild your own MCP server on the Web APICreate a NowCerts user, connect Carly
Works renewals 45 days outNoYes, on your schedule
Turns a lead email into a prospectNoYes
Sends the client emailOnly with you approving each oneFrom your Gmail or Outlook
PriceYour Claude planFree Zapier-style workflows; AI agents from $35/month

FAQ

Does Claude work with NowCerts?

Not directly. There’s no NowCerts connector in Claude and no official MCP server. Connect NowCerts to Carly, add the Carly connector to Claude, and Claude can work with your NowCerts data.

Does an agency need to be a NowCerts partner to use the API?

No. The NowCerts Web API signs in as a NowCerts user, so an agency can connect with a user it creates for the purpose.

Can Claude handle certificate requests?

It can look up the insured and policy when you ask. To have it happen as requests arrive, Carly picks up the email, finds the policy in NowCerts and drafts the response for your licensed staff to review.

Can Claude work our renewals automatically?

Not on its own, since nothing in NowCerts can start Claude. Carly checks renewals on your schedule, sends producers their lists and emails clients from your mailbox.

More: NowCerts API automations · Claude + AgencyZoom · Claude + EZLynx · Claude + Applied Epic · Best AI tools for insurance agents

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See what people say

"Before Carly, I relied on a Calendly link, but the whole process felt impersonal and not very professional. Carly changed that by handling all the back-and-forth, so I'm no longer stuck in endless email threads trying to line up schedules.

Now Carly reaches out to candidates, shares my real-time availability, lets them pick a slot, then sends a Zoom link and drops it straight into my calendar. She sends reminders to both of us before each call, which has significantly reduced no-shows and last-minute confusion.

On top of scheduling, Carly acts like a full executive assistant, sending me my schedule the night before so I can prepare for each call. It reminds me of the old x.ai assistant, but Carly is noticeably smarter, faster, and better suited to my healthcare recruitment business."

Gus Ibrahim, Founder & Director, IHR