Fyxer AI Pricing 2026: Plans, Credits, Seats and Refunds
Fyxer has a Free plan, then Pro at $49 and Team at $99 per person per month, or $37 and $64 if you pay a year upfront. The sticker price is simple. The bill often isn’t, because Fyxer charges per seat, meters usage in credits, and can add seats you didn’t invite.
The short verdict: Pro at $37 per month (billed annually) is fair for one person with one inbox full of routine email who wants a notetaker included. A second inbox means Team at $64. Most complaints come from teams: the domain auto-add setting, trials that convert to paid, and short refund windows. If what you want to pay for is meetings booked and follow-ups sent rather than drafts to review, Carly offers free Zapier-style workflows, with AI agents from $35/month.
Fyxer AI plans and prices
Prices and credit allowances as listed on Fyxer’s pricing page on October 3, 2026, in USD, for both monthly and annual billing.
| Plan | Monthly billing | Annual billing (per month) | Annual total per user | Monthly credits |
|---|---|---|---|---|
| Free | $0 | $0 | $0 | 400 |
| Pro | $49 /user | $37 /user | $444 | 3,000 per paid member |
| Team | $99 /user | $64 /user | $768 | 6,000 per paid member, pooled across the team |
| Enterprise | Custom | Custom | Minimum 50 users | Set in your contract |
Annual billing is charged upfront for the full year, and the discount is applied automatically: about 25% on Pro and 35% on Team. Pro and Team start with a 14-day free trial, and as a launch offer both get unlimited credits for their first three months before the allowances above apply.
What each plan includes
Free ($0) covers one connected mailbox, without reply drafts or inbox sorting:
- A personal profile, a daily dashboard briefing and a weekly email briefing
- Chat and audio meeting notes, paid for out of 400 credits a month
- 3 personal Spaces
Pro ($49, or $37 annually) adds the email work, for one inbox:
- Inbox sorting into categories like “To respond” and “FYI,” at 5 emails per credit
- Reply drafts written in your voice
- The meeting notetaker on every meeting, with video recording
- A follow-up list that stays up to date, Flows (automated routines) and 3 shared Spaces per seat
Team ($99, or $64 annually) adds:
- Several inboxes at once
- An organization profile and shared company context built from team email and meetings
- Unlimited shared Spaces, shared follow-ups with owners, and context pulled in from integrations
- Team reporting, admin controls over shared content, and MCP access to your Fyxer context in Claude and ChatGPT
- 6,000 credits per paid member a month, pooled across the team
Enterprise adds SSO, SCIM, audit logs and retention rules, data stored in your region, private cloud or single tenancy, the full API, and custom security terms. Fyxer’s pricing FAQ puts the minimum at 50 users, and HIPAA compliance is available here.
The practical upgrade trigger is the second inbox. Fyxer’s plan table lists “Several inboxes at once” on Team and Enterprise only, so one person who wants a work inbox and a side-business inbox pays Team rates. Team bills per paid member, and Fyxer says unfilled places cost nothing. On the old plans, one Trustpilot reviewer, on value alone, advised the cheaper tier: “I recommend the standard that you can use 1 email and 1 calendar, not the 50usd per month (2 emails and 2 calendars).” Those old plans, Starter ($30) and Professional ($50), are now legacy: existing customers can stay on them for now, and new customers can’t pick them.
Costs that aren’t on the pricing card
Seats you didn’t invite. A setting called “Automatically add users for this domain” makes anyone who signs up with your company email a paid seat, with no invite needed. Fyxer’s help center calls it “the number one cause of unexpected multi-seat charges” and says “each active user counts as a paid seat, even if they haven’t used Fyxer yet.” Removing someone reduces future bills, but “refunds aren’t automatic.” Turn it off in Admin settings → Organization before anyone else at your company hears about Fyxer.
One plan for the whole organization. You can’t mix plans within one organization. If one person needs a second inbox, everyone moves to Team.
The trial runs on Team. Fyxer’s help center says a new signup gets a 14-day trial of the Team plan, and “charges reflect the plan active at the time of billing.” If one inbox is enough, switch to Pro before day 14.
Annual is paid upfront. For a 5-person Team plan that’s $3,840 on day one.
Credits. Usage now runs on monthly credits: inbox sorting costs 1 credit per 5 emails and meeting recording 1 credit per minute, so Pro’s 3,000 credits cover about 15,000 sorted emails or 50 hours of recording. After the three-month launch offer, Fyxer says it warns you at 80% and 100% of the allowance, sorting pauses first while recording continues, and paid plans can buy top-ups. Before credits existed, one Trustpilot reviewer reported a volume charge in March 2026: “Fyxer wanted to start charging me for the “overage.” They were not at all transparent about this add on fee based on email volume.” (Trustpilot). If your inbox is very busy, count your monthly email before the launch offer ends.
Free trial terms: card, reminders, auto-renew
- Length: 14 days. Fyxer’s pricing FAQ says that’s the standard “even for teams,” with tailored trials only on Enterprise.
- Card: Fyxer’s teams page now says “Free 14-day trial • Cancel anytime” and no longer promises “No credit card required.” Its terms require card details once you subscribe.
- Auto-conversion: “At the end of the trial, your account automatically converts to a paid plan unless you cancel.”
- Reminder: To “Will I be reminded before my trial ends?”, Fyxer’s help center answers that trial status shows in the dashboard, then: “Set your own reminder to avoid surprises.”
- Seats added during the trial are all included in your first charge.
Refunds and cancellation
Fyxer’s refund policy: a full refund if you ask within 7 days of the first charge on a monthly plan, or within 30 days on an annual plan. Outside those windows, refunds “aren’t guaranteed.” You cancel under Settings → Billing → Cancel subscription, and request refunds by emailing support.
Users report mixed experiences:
- “The only pro is they let me cancel and get a refund.” (the same overage reviewer, March 2026)
- “I will say it was easy to cancel.” (Trustpilot, April 2026)
- “Rather than offering a partial refund or any goodwill, they offered me a free trial extension on a service I had already confirmed I did not want to use.” (a user charged right after their trial ended, Trustpilot, April 2026)
- “Found that Fyxer then automatically added other team members without my permission over the following days, then billed me over $300 in the first month, without asking for permission or notifying me.” (Trustpilot, June 2026)
- “My fyxer account was charging me over £90 a month for inbox admin without my knowledge.” (Trustpilot, June 2026)
Our read: cancelling itself is simple. The pain comes from charges people didn’t expect (extra seats, trial conversion) landing outside the 7-day monthly refund window. For the full picture of the product, see our Fyxer AI review.
What Fyxer really costs: two worked examples
Josh, solo consultant, one Google Workspace inbox.
- Pro, monthly: $49/month, $588 a year
- Pro, annual: $444 paid upfront (saves $144)
- If he adds his second business inbox, he needs Team: $1,188 a year monthly, or $768 upfront per seat
Emily’s 5-person agency, Microsoft 365.
| Setup | Monthly billing | Annual billing |
|---|---|---|
| 5 seats, Pro | $245/month ($2,940/yr) | $2,220 upfront |
| 5 seats, Team | $495/month ($5,940/yr) | $3,840 upfront |
| 7 seats, Team (two colleagues auto-added) | $693/month ($8,316/yr) | $5,376 upfront |
The jump that catches teams is the middle row. If one partner wants two inboxes, the whole agency pays Team, adding $1,620 a year on annual billing. The last row is what happens if domain auto-add stays on and two more colleagues sign up.
Is Fyxer worth the price?
Reviewers who pay happily describe it as a daily habit: “It’s a must to me, a daily driver & the most complete package that i’ve ever used.” (Trustpilot, August 2026). The price complaints sound like this:
- “The product is good, but the price is ridiculously high.” (Trustpilot, March 2026)
- “It is helpful, but the pricing is higher given that people can get this reply from any other free AI agent.” (Trustpilot, August 2026)
- “The trial is too short for people with very active schedules.” (Trustpilot, April 2026)
A simple test: at $49 a month ($37 billed annually), Fyxer needs to save you about an hour a month to pay off at almost any professional rate. Its drafts do that for routine inboxes. They often don’t for varied, long-form email, where reviewers say editing drafts takes longer than writing. Run the trial on a normal week, not a quiet one.
Cheaper options
- Pro on annual billing is the cheapest way to get Fyxer’s drafts and sorting, at $37 a month. The Free plan costs nothing but leaves both out.
- If you mostly want sorting, rule-based filtering doesn’t need AI. Carly’s Zapier-style workflows are free, so “label anything from this client’s domain” or “file every receipt” costs nothing. See also Fyxer vs SaneBox.
- If you mostly want drafting, check the AI already inside your email client first. One eight-month Fyxer user wrote: “For the predictive emails you can use Gmail functionality.”
- The full field is in our Fyxer alternatives roundup.
Fyxer pricing vs Carly
| Fyxer | Carly | |
|---|---|---|
| Entry price | Pro: $49/user/month, or $37 billed annually | AI agents from $35/month |
| Free option | Free plan without drafts or sorting; 14-day trial | Free Zapier-style workflows |
| What you pay for | Sorting, drafts you send, notetaker | An assistant that replies, follows up and books meetings end to end |
| Scheduling | Proposes times; you send the invite | CC Carly: it finds times, sends invites, handles reschedules |
| Shared addresses | Shared inboxes not supported | Email Agents with their own addresses |
| SSO / team rollout | Enterprise, 50-user minimum | Available: book a call |
With Fyxer you’re paying for a faster way to write your own email. Carly handles the task behind the email. You CC it and the meeting gets booked, or a new email triggers a workflow that updates HubSpot or posts to Slack. Carly connects to thousands of apps, Salesforce, Notion and Asana included, and you can create a booking page for people who’d rather pick a time themselves.
Who should pay for Fyxer
Pay for Fyxer if you:
- Are one person with one busy inbox and lots of routine replies
- Will commit to annual billing and review drafts daily
- Want a meeting notetaker bundled in
Skip it if you:
- Run a team and can’t watch the seat count
- Need meetings booked and follow-ups sent for you
- Mainly want rule-based sorting, which you can get free elsewhere
FAQ
How much does Fyxer AI cost? As of October 3, 2026, Pro is $49 per person per month and Team is $99. Billed annually, they’re $37 and $64 per person per month, paid upfront. The Free plan is $0 without drafts or sorting, and Enterprise is custom pricing with a 50-user minimum.
Does Fyxer have a free plan? Yes, but it leaves out reply drafts and inbox sorting. Free gives you 400 credits a month for chat and audio meeting notes; the email features start on Pro, which has a 14-day free trial. If you want something free, Carly’s Zapier-style workflows cost nothing, and AI agents start at $35/month.
Does the Fyxer free trial need a credit card? Fyxer’s pages no longer say: its teams page now reads “Free 14-day trial • Cancel anytime.” Its help center says the trial converts to paid automatically, and it doesn’t promise a reminder, so set your own.
Can I get a refund from Fyxer? Yes, within 7 days of the first charge on monthly plans or 30 days on annual plans. Outside those windows it’s at Fyxer’s discretion, and seats removed later aren’t refunded automatically.
Why was I charged more than $49 for Fyxer? Usually because extra seats were added by the domain auto-add setting, the trial ended on Team, or you switched billing cycles mid-period. Check Admin settings → Billing and People.
Is Fyxer cheaper than Carly? Not for the email features. Fyxer’s Free plan leaves out drafting, and Pro is $37 to $49 per seat for drafts you still send. Carly starts at $35/month for AI agents that reply, schedule and follow up, and its workflows are free. Book a call with the Carly team for team setups.
Related: Fyxer AI review · Fyxer vs Superhuman · Fyxer vs Jace · Best AI email assistants
Ready to automate your busywork?
Carly schedules, researches, and briefs you—so you can focus on what matters.
See what people say
"Before Carly, I relied on a Calendly link, but the whole process felt impersonal and not very professional. Carly changed that by handling all the back-and-forth, so I'm no longer stuck in endless email threads trying to line up schedules.
Now Carly reaches out to candidates, shares my real-time availability, lets them pick a slot, then sends a Zoom link and drops it straight into my calendar. She sends reminders to both of us before each call, which has significantly reduced no-shows and last-minute confusion.
On top of scheduling, Carly acts like a full executive assistant, sending me my schedule the night before so I can prepare for each call. It reminds me of the old x.ai assistant, but Carly is noticeably smarter, faster, and better suited to my healthcare recruitment business."
