How to Connect Multiple Aircall Accounts to Claude
Carly is how one Claude conversation reaches several Aircall accounts, and in fact how it reaches Aircall at all. Anthropic doesn’t offer an Aircall connector, and Aircall’s developer FAQ, checked November 12, 2026, still says “we don’t offer an MCP server.” Connect each Aircall account to Carly with a one-click sign-in, add Carly to Claude once, and Claude can search calls, tag and comment on them, manage contacts and start outbound calls across every brand, client or region you run, in the same chat.
1. Add your Aircall accounts to Carly
- Sign in at carlyassistant.com.
- Open carlyassistant.com/integrations.
- Find Aircall, click Connect, and sign in to your first Aircall account.
- Sign out of Aircall in your browser, click Connect again and sign in to the next account.
Aircall reuses whichever account your browser is signed in to, so signing out between accounts is the difference between two accounts connected and the same one twice.
Connect your CRM, inbox and calendar while you are there. Most of what you want after a call happens in them.
2. Add Carly to Claude
- Click Get the Carly connector, then Connect, and sign in with your Carly account.
- In the conversation, open + → Connectors and enable Carly.
What one chat can do afterwards
- Search calls across every Aircall account by person, number, team or date.
- Read a call’s details and add a comment or tag.
- Create and update contacts so names show on the next call.
- Start an outbound call from a rep’s Aircall line.
- See users, teams, numbers and who is available right now.
- Compare activity across brands or clients in one answer.
Ask across all of them:
Across both Aircall accounts, list yesterday’s missed calls from numbers that are in HubSpot, tag them “callback”, and draft an email to each person saying we’ll call this morning.
Why there is nothing to connect a second account to
The issue with Aircall in Claude isn’t account count, it’s that there is no first-party connection:
- No connector in Claude’s directory. Anthropic doesn’t publish one.
- No public MCP server from Aircall. The developer FAQ says it doesn’t offer one yet. A beta has been reported for invited customers, which is promising but not something you can add today.
- Third-party servers exist, from MCP marketplaces and a community project that Aircall explicitly doesn’t endorse. Each signs in to one Aircall account, and you are trusting a vendor you haven’t vetted with your call data.
Aircall does publish an API and webhooks for calls, contacts and users, which is exactly what Carly connects to.
Give Claude's scheduled tasks a time and they will run. Give them something that just happened and they will not. ChatGPT goes further, but only on web and mobile, and only for apps whose plugin supports events: OpenAI documents Gmail, Slack and GitHub and has not named the rest. A lead moving stage, a form landing, an invoice clearing: neither one has a published way to start on it. Carly starts on all of it.
After-call work that runs itself: Carly workflows
Aircall can send a webhook to a Carly workflow the moment a call ends, and Carly’s workflows can also run on a schedule:
- Every call logged. When a call ends, Carly finds the contact in HubSpot, Salesforce, Copper or Pipedrive, logs the call and moves the deal.
- Follow-up sent while it’s fresh. Carly drafts or sends the follow-up from Gmail or Outlook, tags the call “follow-up sent”, and books the next meeting if the customer asked for one.
- Missed calls handled. A missed call becomes an email to the caller, a task for the right rep and a line on tomorrow’s callback list.
- Context on screen. When a known customer calls, Carly can publish an insight card with their open deal and last email to the agent’s Aircall view.
- Daily numbers in Slack. Every evening, calls per rep, missed calls and busiest hours, across every Aircall account, posted to Slack.
Claude versus Carly on Aircall
| Need | Claude | Carly |
|---|---|---|
| Connect Aircall without hosting anything | No first-party connector | Yes, one-click sign-in |
| Keep several Aircall accounts connected | No | Yes |
| Search, tag and comment on calls | Only through a third-party server | Yes |
| Start an outbound call | Only through a third-party server | Yes |
| Act the moment a call ends | No | Yes |
Free Zapier-style workflows; AI agents from $35/month. Start with Carly’s Aircall integration.
Quick fixes
| Problem | Fix |
|---|---|
| The second account connected as the first one again | Sign out of Aircall in your browser, then click Connect again |
| Aircall asks for an admin | Sign in with an Aircall admin account to approve Carly |
| A call doesn’t show up | Calls appear after they finish. Name the account and the day in your question |
| Carly is added but unused | Enable Carly under + → Connectors for the conversation |
Frequently asked questions
Does Claude have an Aircall integration?
Not a first-party one. Anthropic doesn’t offer an Aircall connector and Aircall’s developer FAQ says it doesn’t offer an MCP server. Carly connects to Aircall and Claude reaches it through the Carly connector.
Can Claude work with two Aircall accounts?
Yes, through Carly. Connect each Aircall account to Carly and Claude reaches all of them in one chat.
Can Claude log my Aircall calls in my CRM?
In a chat, yes, through Carly. To log every call without asking, a Carly workflow runs when Aircall reports a call ended.
Can Claude place calls through Aircall?
Through Carly, Claude can start an outbound call from a rep’s Aircall line. The rep’s Aircall app rings and the call is placed.
Related: Claude and Aircall · ChatGPT and Aircall · Aircall alternatives · Multiple Quo workspaces in Claude · Multiple Copper accounts in Claude · Carly’s Aircall integration
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