AI Help Desk: What It Does, What It Costs, 7 Options
An AI help desk triages, routes, drafts and resolves tickets. How seat and per-resolution pricing work, and 7 options compared, from Zendesk to Carly.
Help Desk Software
5 posts
Freddy AI: What Freshdesk's AI Agent and Copilot Cost
Freddy AI Agent gives 500 free sessions once, then $49 per 100. Copilot is $29 per agent from Pro. What each piece does, what it costs, and what setup takes.
Help Scout AI: AI Answers, AI Drafts and What They Cost
Help Scout AI explained: AI Answers bills $0.75 per resolution, AI Drafts and Summarize need the $45 Plus plan, and the official MCP is read-only.
Zendesk AI: What AI Agents and Copilot Cost in 2026
Zendesk AI agents come with every plan, but each verified resolution past a small allowance costs $1.50 to $2.00. What Copilot, voice AI and setup add.
8 Best Zendesk Alternatives in 2026 (Cheaper AI Support)
Zendesk now bills AI agents per resolution on top of $115+/agent seats. These 8 Zendesk alternatives cover the same job for far less in 2026.