Copper Pricing: $23 to $134 a Seat, Contacts Gated
Copper has three plans. Billed monthly they are $29, $69 and $134 per seat. Billed annually they are $23, $59 and $99. Prices are in US dollars and exclude tax.
The seat price is the number everyone compares. The number that actually decides which plan you need is the contact limit.
The three plans
| Basic | Professional | Business | |
|---|---|---|---|
| Monthly, per seat | $29 | $69 | $134 |
| Annual, per seat | $23 | $59 | $99 |
| Annual saving | 21% | 14% | 26% |
| Contact limit | 2,500 | 15,000 | Unlimited |
Basic covers pipelines, task automation, project management and contact enrichment.
Professional adds workflow automation, bulk email, reporting and integrations, and raises contacts to 15,000. Copper says 63% of customers start here.
Business adds email series, custom reports, multi-currency and premium support, and removes the contact limit entirely.
The annual discount is uneven
Copper advertises “up to 26% off” for annual billing, and the “up to” is doing real work. The discount is 21% on Basic, 14% on Professional, and 26% on Business.
Professional gets the worst annual deal of the three, and it is the plan most customers are on. If you are on Professional and weighing monthly against annual, you are trading twelve months of commitment for a saving that is meaningfully smaller than the headline.
The contact cap is the real ladder
Seats are what you budget for. Contacts are what forces the upgrade.
2,500 contacts on Basic is a year or two of activity for one salesperson and a few months for a team doing outbound. Once you connect Copper to Gmail and it starts enriching contacts, that number arrives faster than you expect.
15,000 on Professional covers most small businesses indefinitely. This is the band where Copper is genuinely well priced.
Unlimited on Business is a $40-a-seat-a-month jump on annual billing. For a five-person team that is $2,400 a year to remove a contact cap, which is worth doing only if you have actually hit 15,000.
The trap is upgrading for the contact ceiling when what you wanted was one feature. Email series, custom reports and multi-currency are all Business-only, and they are the honest reasons to move up.
What Copper is actually for
Copper is the Google Workspace CRM. It lives inside Gmail, Calendar and Drive through a Chrome extension, and its customers consistently describe the same thing: the CRM disappears into the inbox they already work in, and setup takes days rather than months.
That is the whole proposition, and it is why comparing Copper on seat price against a general CRM misses the point. If your team lives in Gmail, Copper’s setup cost is close to zero. If they live in Outlook, Copper is the wrong tool at any price.
Onboarding is not included everywhere
Personal onboarding with a consultant is available for eligible Business and Professional annual tier accounts. On Basic, and on monthly billing, you get live chat, the help centre and drop-in office hours webinars instead.
Premium support with a customer success manager is a Business feature.
Trial
Copper offers a free trial with no credit card required.
What a seat price does not buy
Copper solves the recording problem. Contacts, deals and emails end up in one place without anyone typing them in, which is the thing most CRMs fail at.
What a CRM does not do is answer anything. The prospect who replies at 7pm asking for a call next week. The client asking for a proposal update. The intro email from a partner that needs a meeting booked across three calendars. Copper will log every one of those beautifully after a person has dealt with them.
Carly is the part that deals with them. Zapier-style workflows are free, so follow-up sequences, meeting reminders and pipeline nudges cost nothing to run and do not push you up a tier. Booking pages and connected calendars are unlimited, so every rep hands out a link instead of proposing times. Every Gmail and Outlook account connects as its own authorized connection, so replies go out from the address the prospect already knows. The agent that reads the thread, drafts the reply and books the meeting starts at $35 a month rather than per seat, and Carly connects to thousands of apps, Copper included, so the pipeline stays where your team already looks for it.
FAQ
How much does Copper CRM cost? $29, $69 or $134 per seat per month billed monthly, or $23, $59 and $99 per seat billed annually, for Basic, Professional and Business.
What is Copper’s contact limit? 2,500 on Basic, 15,000 on Professional, and unlimited on Business.
Is there a Copper free trial? Yes, and it does not require a credit card.
What is the difference between Copper Professional and Business? Business removes the contact limit and adds email series, custom reports, multi-currency and premium support.
How much does Copper’s annual billing save? 21% on Basic, 14% on Professional and 26% on Business. The advertised “up to 26%” applies to the Business plan only.
Does Copper include onboarding? Personal onboarding with a consultant is for eligible Business and Professional annual accounts. Other plans get live chat, the help centre and office hours webinars.
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