Claude + Lodgix: MCP Connector Setup and Limits
Yes, Claude works with Lodgix through Lodgix’s own MCP server. Switch it on in Lodgix, add it to Claude as a custom connector, and Claude can look up reservations, find open dates, answer inquiries and create work orders. It works only when you ask, though, and no booking or guest message can start it. For the vacation rental work that has to happen on its own, add Carly.
What Lodgix offers Claude
The Lodgix MCP Server is built into Lodgix and signs Claude in with OAuth. You find it under Modules → Integrations → Lodgix MCP Server, with four switches:
- Enable MCP Server turns it on. Switching it off disconnects every AI tool at once.
- Filter Personally Identifiable Information is on by default. Guest emails, phone numbers and addresses are redacted from what Claude sees, and guest names are masked.
- Enable Write Tools is off by default. Turn it on to let Claude create bookings, work orders and replies.
- Enable Message Access is off by default. Turn it on to let Claude read guest conversations and inquiries.
Every call Claude makes is written to an Audit Log tab on the same page, with the tool, the request and the user.
How to connect Claude to Lodgix
- Switch on the server. In Lodgix, go to Modules → Integrations → Lodgix MCP Server, turn on Enable MCP Server and the other switches you want, and copy the Server URL.
- Add the connector. In Claude, open Customize, then Connectors. Click +, then Add custom connector. Name it Lodgix, paste the server URL and click Add.
- Sign in. Click Connect next to Lodgix, sign in to your Lodgix account and approve access.
- Turn it on for the chat. Click + in the message box, then Connectors, and switch on Lodgix. Test with a read before you let it book anything.
On Team or Enterprise, an Owner adds the connector first under Organization settings, then Connectors. Members then click Connect in their own Connectors list.
What Claude can do with Lodgix
- “Which reservations check in this weekend, and at which properties?”
- “Find me a three-night window in March at any property that sleeps eight.”
- “Which inquiries are waiting on a reply from us?” (needs Message Access)
- “Create a work order for the broken dishwasher at Pine Ridge and assign it to Josh.” (needs Write Tools)
Bookings take two steps on purpose. Claude drafts the reservation and shows you the total and dates, and it books only after you confirm. Guest replies work the same way: Claude shows you the exact message first.
The limits that matter
- No Lodgix trigger. Claude works when you ask, and its scheduled tasks run on a clock. A new booking, an inquiry at midnight or a completed work order can’t start it.
- Guest words are not orders. An inquiry can contain instructions written by a stranger. Read every reply Claude proposes before you approve it.
- Masked by default. With the PII filter on, Claude can’t match a guest’s email to their booking. Turn the filter off only if you’re comfortable sending guest details to your AI tools.
Lodgix work that runs on its own: Carly
Carly covers the work around Lodgix, across the rest of your business, in the cloud, on a schedule you set or when an email comes in.
Connecting Lodgix takes one step: in Carly, go to Integrations, open MCP servers, add your Lodgix server URL and sign in. Then ask for things like:
- “Every evening at 6, pull tomorrow’s check-outs from Lodgix and email my cleaners the turnover list.”
- “Every morning at 8, list the Lodgix inquiries still waiting on a reply and draft an answer to each.”
- “When an owner emails asking how their property did, pull last month’s reservations and draft the summary.”
- “On the 1st, total last month’s bookings by property and email each owner a short statement.”
Carly connects to thousands of apps, so the same workflow can update your bookkeeping, text your handyman, or post to your team’s Slack. Routine steps run as free Zapier-style workflows; work that needs judgment runs as an AI agent. Free Zapier-style workflows; AI agents from $35/month. Get started with Carly.
Claude alone vs Claude with Carly
| Claude + Lodgix MCP | Carly + Lodgix | |
|---|---|---|
| Reservations, availability, guests | Yes | Yes |
| Inquiries, replies, work orders | Yes, with the switches on | Yes |
| Starts on its own | No, scheduled tasks only | Yes, on a schedule or when an email arrives |
| Turnover list every evening | No | Yes |
| Runs with your laptop closed | Scheduled tasks only | Yes, in the cloud |
| Price | Your Claude plan | Free Zapier-style workflows; AI agents from $35/month |
FAQ
Does Claude work with Lodgix?
Yes. Lodgix runs its own MCP server, and you add it to Claude as a custom connector. Switch it on first under Modules → Integrations → Lodgix MCP Server in Lodgix.
Where do I find the Lodgix MCP server URL?
On the Lodgix MCP Server settings page in Lodgix, under Modules → Integrations. It’s shown there ready to copy.
Why can’t Claude see my guests’ emails?
The PII filter is on by default, so Lodgix redacts emails, phone numbers and addresses and masks guest names. Payment card numbers and other credentials are always stripped, whatever the setting.
Can Lodgix send my cleaners their list every evening?
Not through Claude alone, which waits to be asked. Carly pulls the next day’s turnovers from Lodgix every evening and emails them, with no chat open and your laptop closed.
More: Claude + Hostfully · Claude + Beds24 · Claude + Hospitable · Claude + Lodgify · AI agents for Airbnb hosts
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