Gmail and Outlook accounts reaching one Grok conversation through Carly

Connect Multiple Email Accounts to Grok

Grok’s mail connectors authorize one signed-in account each, one Google account and one Microsoft mailbox, and Carly is how the rest of your addresses get into the same conversation. Connect every mailbox to Carly, add Carly to Grok once as a custom connector, and Grok works across all of them at once, Gmail and Outlook.

1. Add your Gmail and Outlook mailboxes to Carly

  1. Sign in at carlyassistant.com.
  2. Open carlyassistant.com/integrations.
  3. Find Gmail and Outlook, click Connect, and authorize the mailbox.
  4. Click Connect again for the next one, and keep going for as many mailboxes as you want.

A Google Workspace or Microsoft 365 account may need administrator review, and each organization approves independently, so one company declining leaves the others working. Carly also accepts personal Outlook.com addresses, the case Grok’s own Microsoft connector excludes.

Carly connects to thousands of apps, so while you are on that page you can add your calendars, files, CRM, and anything else you want Grok to reach through the same connector.

2. Add Carly to Grok as a custom connector

  1. Go to grok.com/connectors.
  2. Click New Connector, then select Custom.
  3. Enter the MCP server URL https://carlyassistant.com/mcp/.
  4. Complete the authentication step.
  5. Sign in to the Carly account holding your mailboxes.

xAI’s connectors documentation says Grok discovers the tools your MCP server exposes “just like the built-in and catalog connectors,” provided the server is reachable over the public internet. Carly’s hosted endpoint already is, so no tunnel is involved. On Grok Business and Enterprise a team admin provisions the connector in the cloud console first.

What one chat can do afterwards

  • Search a personal Gmail and a work Outlook in the same question.
  • Compare a thread in one company’s mailbox against another’s.
  • Produce a morning briefing grouped by inbox.
  • Draft or send from any of your addresses.
  • Label, move, flag or archive in any of your accounts.
  • Check several calendars for conflicts.

Why a second sign-in does not get you there

Grok’s mail plugins hold one account apiece, so signing in again swaps the mailbox rather than adding it. It is not alone in that:

The built-in connectors hold one account per provider. Claude and Gemini each authorize a single Google account, and connecting a second one replaces the first rather than adding to it. Switching inboxes means disconnecting and reauthorizing, which is why personal and work is still two sessions rather than one. Carly holds all of them at once.

What Grok’s built-in connectors do cover

Give the native path its due: Gmail and Outlook are separate connectors, so one Google inbox beside one Microsoft mailbox is a genuine Grok setup, and the Microsoft side is capable from the first sign-in. It searches, reads bodies and attachments, drafts, sends, replies-all, forwards and moves messages between folders. The Gmail side reads on the base scope and gains gmail.modify and gmail.send as write and send tools are enabled.

The break comes at the third address. A second Microsoft tenant, a second Google Workspace, a personal Outlook.com address, or a client mailbox you were added to are all outside one delegated sign-in, and that is where the connector stops rather than where the work does.

Unattended runs break at a different place.

Grok's Automations run on a schedule for everyone, and on SuperGrok they also fire when an incoming email matches a sender, recipient, or subject filter. That is the whole trigger vocabulary: a clock, or an email. Nothing starts because a deal moved, a form came in, or a file landed. Carly watches all three, across the thousands of apps it connects to.

An email trigger looks like multi-account support and is not. xAI does not say which mailbox is watched when several mail connectors exist, and email triggers sit on SuperGrok while schedules are open to everyone. Carly keeps working across every account after the chat window closes.

Grok’s built-in mail connectors next to Carly

NeedGrok’s Gmail and Outlook connectorsCarly connector
Search one Gmail and one OutlookYes, one of eachYes
A second Gmail or Microsoft 365 accountNo, one signed-in account per connectorYes, every account you connect
Personal Outlook.com addressNo, work or school accounts onlyYes
Compare two company mailboxes in one answerNoYes
Send, reply-all and forwardYes, from the signed-in accountYes, from any of your addresses
Keeps running after the chat closesSchedules, plus email triggers on SuperGrokYes, across every connected account

Carly’s agents also carry their own name, email address and memory, so a client can write to one directly and the work starts on arrival. Around the mail sit thousands of other apps. Carly offers free Zapier-style workflows; AI agents from $35/month.

Connect every inbox at carlyassistant.com.

Quick fixes when a mailbox does not appear

ProblemFix
The provider reused your signed-in accountChoose Use another account on the provider’s screen instead of the suggested profile
A work account stalls at consentAsk that Google Workspace or Microsoft 365 administrator to approve Carly
A personal Outlook.com address is rejected nativelyExpected in Grok’s Microsoft connector; connect it to Carly instead
New Connector is greyed outOn Business and Enterprise, ask the team admin to provision connectors in the cloud console

Frequently asked questions

Can Grok connect multiple email accounts?

One Google account and one Microsoft mailbox at a time, since each connector authorizes a single signed-in user. Connecting every mailbox to Carly and adding Carly once lets a single chat reach all of them.

Can Grok connect two Gmail accounts?

Not through the built-in connector, which signs in to one Google account and identifies it with the userinfo.email scope. Carly holds both, along with any Outlook accounts beside them.

Does a second Grok account give me both inboxes?

No. xAI’s accounts FAQ states that separate accounts cannot have their content or subscriptions merged, so the second login is a second connector list rather than a wider one.

Can it send from the right address?

Yes. Replies go out from the address the email was sent to, with the same approval step in front of them.


Related: Multiple Gmail accounts in Grok · Multiple Outlook accounts in Grok · Grok Bot · Connect multiple email accounts to ChatGPT · Connect multiple email accounts to Claude · Carly’s Outlook integration

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