Outlook email composer with a dropdown gallery of saved reusable text blocks ready to insert into the message body

How to Use Quick Parts in Outlook (2026 Guide)

Quick Parts are saved, reusable blocks of text (and images, tables, and formatting) that you drop into emails with a couple of clicks — a confirmation paragraph, a standard answer, a legal disclaimer, a chunk of boilerplate you retype ten times a week. Build it once, insert it forever.

The big 2026 caveat: Quick Parts exist only in classic Outlook for Windows. New Outlook for Windows and Outlook on the web don’t have the feature at all — there, the equivalent is My Templates. This guide covers both, plus how Quick Parts differs from My Templates, signatures, and email templates.


1. Classic Outlook for Windows (Quick Parts)

Quick Parts is part of the Building Blocks system that classic Outlook shares with Word. You’ll find it on the Insert tab whenever an email is open.

Save a Quick Part

  1. Open a new email (or a reply) so the Insert tab is available.
  2. Type and format the text you want to reuse. Include images, tables, or links if you like.
  3. Select the whole block.
  4. On the Insert tab, click Quick Parts > Save Selection to Quick Part Gallery.
  5. In the Create New Building Block dialog:
    • Name — keep it short and memorable (you can type it and hit F3 later).
    • Gallery — leave on Quick Parts.
    • CategoryGeneral is fine, or create your own to group entries.
    • Save in — leave as NormalEmail.dotm (more on that below).
  6. Click OK.

Insert a Quick Part

Two ways:

  • From the ribbon: put your cursor where the text goes, then Insert > Quick Parts > click the entry.
  • By keyboard: type the Quick Part’s name in the email body, then press F3. Outlook replaces the typed name with the full block. This is the fast way once you remember your names.

Edit a Quick Part

There’s no in-place editor — you overwrite:

  1. Insert the Quick Part into a blank email.
  2. Edit the text.
  3. Re-select it, then Insert > Quick Parts > Save Selection to Quick Part Gallery.
  4. Use the exact same name and click OK. When prompted to redefine the building block, click Yes.

Delete a Quick Part

  1. Insert > Quick Parts > right-click the entry > Organize and Delete.
  2. In the Building Blocks Organizer, the entry is preselected — click Delete > Yes.

Tip: The Building Blocks Organizer (Insert > Quick Parts > Organize and Delete) lists every saved block with its gallery and category, so it’s the cleanest place to rename, re-sort, or prune a messy collection.


2. Where Are Outlook Quick Parts Stored?

Quick Parts are saved locally in a Word/Outlook template file called NormalEmail.dotm. On a typical Windows install it lives at:

C:\Users\<you>\AppData\Roaming\Microsoft\Templates\NormalEmail.dotm

Two consequences follow from this, and they trip people up constantly:

  • Quick Parts do not sync. They’re tied to that one PC. Sign in to Outlook on another computer, the web, or your phone, and they aren’t there. There’s no cloud copy.
  • To move them, copy the file. Back up or migrate your Quick Parts by copying NormalEmail.dotm to the same path on the new machine (close Outlook first). If the file is missing or corrupted, Outlook rebuilds a blank one and your saved blocks are gone — so back it up if you’ve invested in a big library.

This local-only storage is the single biggest reason teams move to My Templates (which is cloud-stored) — covered next.


3. New Outlook & Outlook on the Web: Use My Templates

New Outlook for Windows and Outlook on the web have no Quick Parts. If you’ve switched to New Outlook and your Quick Parts vanished, that’s why — they were never migrated, and the feature doesn’t exist there.

The replacement is My Templates, a lightweight snippet panel that is available in New Outlook and on the web.

Use My Templates

  1. Open a new email or reply.
  2. Click Apps on the toolbar (in some builds, the More options menu) and choose My Templates. The panel opens on the right.
  3. Click + Template, give it a Title and the Text, and click Save.
  4. To insert, click a template in the panel — its text drops in at your cursor.

My Templates is also available in classic Outlook as a built-in add-in (Home or message menu > My Templates), so you can use the same templates across classic and New Outlook.

How My Templates differs from Quick Parts

Quick PartsMy Templates
Available inClassic Outlook onlyClassic, New Outlook, web
StorageLocal (NormalEmail.dotm)Cloud (roams with your mailbox)
Syncs across devicesNoYes
Rich formatting / imagesYes, fullLimited — best for plain/lightly formatted text
Insert by keyboard (F3)YesNo — click only
Storage limitEffectively large~32 KB total across all templates

If you need images, tables, and heavy formatting, Quick Parts in classic Outlook still wins. If you need snippets that follow you to the web and other PCs, use My Templates.


4. Quick Parts vs Signatures vs Email Templates

Outlook has four reuse features that overlap. Here’s when to reach for which:

  • Quick Parts — reusable fragments you insert mid-email, anywhere in the body. Best for paragraphs you mix and match. Classic Outlook only.
  • My Templates — the same idea, but cloud-synced and cross-version. Best for short snippets you want everywhere.
  • Signatures — text/images appended automatically (or via Insert > Signature) at the bottom of messages. Best for your name block and contact details. See how to add a signature in Outlook.
  • Email templates (.oft / Stationery) — a whole prebuilt message (subject + body) you open as a starting point. Best when the entire email is repetitive, not just a fragment. See how to create an email template in Outlook.

Rule of thumb: Quick Parts and My Templates are for pieces of an email; templates are for the whole email; signatures are for the closing block.

Note: Quick Parts is unrelated to Quick Steps. Quick Steps automates multi-action workflows on existing messages (move-and-mark-read, forward-to-team-and-flag) with one click — it inserts no text. If you came here looking for one-click email actions, see how to use Quick Steps in Outlook.


Troubleshooting

Quick Parts is missing from the ribbon

  1. You’re in New Outlook or on the web. Quick Parts doesn’t exist there — use My Templates instead, or toggle New Outlook off (top-right) to return to classic Outlook, where Quick Parts lives on the Insert tab.
  2. You’re not in a compose window. The Insert tab and Quick Parts only appear when an email is open for editing. They’re not on the main reading-pane ribbon.
  3. The Reading Pane reply is collapsed. If you reply inline in the reading pane, click Pop Out to open the full message window, which restores the Insert tab.
  4. You’re on Mac. Outlook for Mac has no Quick Parts feature. Use My Templates (available in New Outlook for Mac) instead.

Quick Parts not syncing across devices

This is by design, not a bug. Quick Parts are stored locally in NormalEmail.dotm and never sync. To use the same snippets on another computer, copy that file to the new machine. To get snippets that genuinely roam — to the web, a second PC, your phone — switch to My Templates, which stores them with your mailbox in the cloud.

Quick Parts lost after a New Outlook switch or reinstall

Switching to New Outlook doesn’t migrate Quick Parts, and a fresh Office install or profile reset creates a blank NormalEmail.dotm. If you have a backup of the old NormalEmail.dotm, close Outlook and restore it to the Templates folder. If not, the entries can’t be recovered — recreate them, and consider My Templates so they’re cloud-backed going forward.

Pressing F3 doesn’t insert anything

You must type the Quick Part’s exact name immediately before pressing F3, with the cursor right after it. If the name has spaces or you typed a partial name, it won’t match. Check the precise name in Insert > Quick Parts > Organize and Delete.


Quick Reference

TaskClassic Outlook (Windows)New Outlook / Web
Save a snippetInsert > Quick Parts > Save SelectionMy Templates > + Template
Insert a snippetInsert > Quick Parts, or name + F3Click template in My Templates panel
EditRe-save with same nameOpen template, edit, save
DeleteOrganize and Delete > DeleteTrash icon on the template
StorageLocal NormalEmail.dotmCloud (roams with mailbox)
Rich formattingFullLimited

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More on Outlook: How to create an email template in Outlook · How to add a signature in Outlook · How to use Quick Steps in Outlook · How to create rules in Outlook · How to categorize emails in Outlook · How to schedule an email in Outlook

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