How to Build an AI Call Analysis Agent
Your team ran 153 calls last quarter. You listened to maybe 10. An AI agent listens to all of them — and emails you the analysis when you ask.
Identified a top-performer technique worth sharing: Rachel closed 4 of 5 competitor-displacement deals this quarter using an acknowledge-quantify-case study pattern. Her win rate on these calls is 80% vs. team average of 31.6%.
How it works
Create a call analysis agent at dashboard.carlyassistant.com/agents (or email carly@usecarly.com and describe what you need). Connect your call recorder, CRM, and messaging tools — Gong, HubSpot, and Slack cover most sales teams. The agent starts analyzing transcripts, cross-referencing deal outcomes, and surfacing insights immediately. It learns your coaching priorities and reporting cadence over time. Full setup walkthrough: How to Create a Custom AI Email Agent.
What an AI call analysis agent connects to
| Category | Integrations |
|---|---|
| Call Recording | Gong, Fireflies, Fathom, Recall.ai, tl;dv |
| CRM | HubSpot, Salesforce, Pipedrive |
| Documents | Google Docs, Notion, Confluence |
| Spreadsheets | Google Sheets, Airtable |
| Messaging | Slack, Microsoft Teams |
| Files | Google Drive, Dropbox |
The agent pulls transcripts from your call recorder, cross-references deal outcomes in your CRM, and delivers analysis wherever you work. Build one in the Carly dashboard or email your existing agent and ask it to create a call analyst for you.
What you can ask an AI call analysis agent
- Ask about objection trends — agent analyzes 150+ calls, ranks objections by frequency and win rate
- Request a rep scorecard — agent pulls call data, scores across 6 dimensions, flags coaching priorities
- Track competitors — agent monitors mentions across calls, reports weekly with context and deal outcomes
Start building: Get started with Carly
Related: How to Create a Custom AI Email Agent · How to Build an AI Sales Rep · Best AI Agents for Sales · Best AI Notetakers · How to Connect HubSpot to an AI Agent
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